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What Our Needham Customers Are Saying
Whether you had a stellar experience or you think there’s room for improvement, please let us know. We value your experience at uBreakiFix above anything else. We want to hear from you!
I really liked that my device was well tested before and after it was worked on, the manner of the person I interacted with, and the overall service provided.
Professional customer service Prompt service
Staff is courteous, knowledgeable and professional, especially Patrick. I appreciate the fact that you do not charge for repair estimates. Patrick was quite forthright and honest in telling me that my Samsung S7...
phone now works without cutting my fingers
There was no guarantee that replacing the screen would fix my phone so I'm glad that they were upfront about this possibility and explained how they would test the repair. I'm vey happy that the repair worked and...
My phone was fixed promptly.
Quick and easy! Friendly staff
I was not able to enter the store due to COVID concerns and your personnel were accommodating. Thanks!
Great service and prices
In general it was a great experience. The only problem is that I found that the volume cannot get loud on my cell phone and they did not find that problem and did not fix it
Clear, gracious service. I very much felt you had my best interest in mind. I'm keeping my fingers crossed, and so far everything is working fine.
Prompt and efficient service. Satisfied with the outcome. Clear and succinct communication throughout experience of a few days.