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How would you rate your experience with us? *
Reason for Rating *
How likely are you to refer a friend or family member to one of our stores? *
I was clearly communicated expectations about my device throughout the repair process.
Was the staff courteous and helpful throughout my repair process?
My device functions and feels as good or better than expected after my repair
Whether you had a stellar experience or you think there’s room for improvement, please let us know. We value your experience at uBreakiFix above anything else. We want to hear from you!
Everything went quite smoothly. I will definitely go there in the future if I ever need help again.
Prompt, professional service
Great customer service and speedy repair
People at the store were great! Up front and informative. Unfortunately they are very poorly supported by the website for which they have no control over. So be patient and work directly with the store. Avoid the A...
Very happy with the service
Took my wife's phone to get repaired, they finished before the time they estimated, and they let me charge my phone for a bit while I waited.
James performed all aspects of his job in a very professional manner
I was without my phone for over a week.
Outstanding response & knowledge, Quick resolution. Samsung J7 locked screen.
The employee was so helpful. He was organized and took care of each customer with focus and clarity. Appreciated his clear explanation of what was wrong, how he could repair it and time needed. Busy place but he...
Outstanding customer service by James!
Knowledgeable staff that had the phone repaired and ready when promised