Give Us Your Feedback

We value your input, let us know how we're doing.

Complete Feedback Form

First Name *

Last Name *

Email Address *

Phone Number

Enter the Date of your Visit

Enter the 7-digit Sale Number on Your Receipt

How would you rate your experience with uBreakiFix? *

Rating out of 5 1 Star (Poor) 2 Stars (Needs Improvement) 3 Stars (Average) 4 Stars (Good) 5 Stars (Excellent)

Reason for Rating *

How likely are you to refer a friend or family member to uBreakiFix? *

Rating out of 5 1 Star (Very Unlikely) 2 Stars (Unlikely) 3 Stars (Neutral) 4 Stars (Likely) 5 Stars (Very Likely)

I was clearly communicated expectations about my device throughout the repair process.

Rating out of 5 1 Star (Strongly Disagree) 2 Stars (Disagree) 3 Stars (Neutral) 4 Stars (Agree) 5 Stars (Strongly Agree)

Was the staff courteous and helpful throughout my repair process?

Rating out of 5 1 Star (Strongly Disagree) 2 Stars (Disagree) 3 Stars (Neutral) 4 Stars (Agree) 5 Stars (Strongly Agree)

My device functions and feels as good or better than expected after my repair

Rating out of 5 1 Star (Strongly Disagree) 2 Stars (Disagree) 3 Stars (Neutral) 4 Stars (Agree) 5 Stars (Strongly Agree)

I’m OK with sharing this feedback on the website. (Don't worry, we won't share any personal information other than your first name.)

What Our Naples Customers Are Saying

Whether you had a stellar experience or you think there’s room for improvement, please let us know. We value your experience at uBreakiFix above anything else. We want to hear from you!

Write a Review

out of 183 reviews

4.4

Star Rating

(142)

(10)

(6)

(19)

ROBERT P. / Naples

iPhone 8 Repair

verified purchase

12.03.2020

The replacement screen had a defect where it showed "shadows" of the images and icons. I had to return it for a 2nd screen which is fine so far.

BARBARA . / Naples

iPhone 8 Repair

verified purchase

11.20.2020

Luis goes above and beyond to help you!

DENNIS F. / Naples

Device Repair

10.30.2020

Phone like new after Screen Fix

DENNIS F. / Naples

Device Repair

10.30.2020

Phone like new after Screen Fix

GEORGE D. / Naples

Device Repair

10.24.2020

Superb and friendly service.

AARON M. / Naples

Google Pixel 4 XL Repair

verified purchase

10.22.2020

Quick service from a professional who really seemed to care about fixing my phone (even though it was damaged beyond repair).

HEATHER M. / Naples

PC Repair

verified purchase

10.21.2020

There was very poor communication during the 2+ weeks they had my computer. I had to call if I wanted any update and it was very sporadic and unknown if the parts were in or not. Couldn't get a straight answer....

LINDA S. / Naples

iPhone 8 Repair

verified purchase

10.12.2020

got info for having fixed. hope to have repaired soon.

ELIZABETH U. / Naples

Samsung Galaxy S9 Repair

verified purchase

10.01.2020

Fantastic service. We able to fix my phone in the time they indicated.

LAWRENCE I. / Naples

iPad Air 3 Repair

verified purchase

09.18.2020

He was efficient, and courteous.

FRANK B. / Naples

MacBook Pro Repair

verified purchase

09.12.2020

Quick and perfect repair. Who could ask for more!

KAREN B. / Naples

iPhone 7 Plus Repair

verified purchase

09.08.2020

These folks are friendly, professional, timely and good at what they do. I definitely recommend them to others.