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I was clearly communicated expectations about my device throughout the repair process.
Was the staff courteous and helpful throughout my repair process?
My device functions and feels as good or better than expected after my repair
Whether you had a stellar experience or you think there’s room for improvement, please let us know. We value your experience at uBreakiFix above anything else. We want to hear from you!
Was respectful and attending to my needs well
Staff was courteous and direct. He repaired my device very quickly and showed me exactly what the issue was that necessitated the repair.
My particular rep, Kendrick, was super friendly and knowledgeable.
Quick service top quality
Nick was able to repair my phone for less than originally quoted!
Lifesaver! My phone stopped working and left me in a desperate situation about to travel over the weekend. My cell carrier was of no help and shrugged me off. I went into your store as a last resort and Kendrick...
In general the experience was good, specially regarding the staff. But the terminal didn`t work with international cards, and that's a major inconvenience.
Amazing customer service. Answered all my questions and made me feel comfortable.
It was great customer care.
Denroy is a positive, happy person, a pleasure to deal with.
They worked seamlessly with my insurance. They fixed my cracked screen quickly and completely and were clear in their communication.
Nick went above and beyond to find a solution to my computer issue and was very courteous of my time. He clearly communicated with me through the whole process and was so understanding. His help was greatly appreci...