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How would you rate your experience with us? *
Reason for Rating *
How likely are you to refer a friend or family member to one of our stores? *
I was clearly communicated expectations about my device throughout the repair process.
Was the staff courteous and helpful throughout my repair process?
My device functions and feels as good or better than expected after my repair
Whether you had a stellar experience or you think there’s room for improvement, please let us know. We value your experience at uBreakiFix above anything else. We want to hear from you!
Repaired fast and was able to complete same day within 2 hours
Professional, courteous staff whom repaired our electronic in a timely manner.
Everything was just as they quoted. That's all I want from a company; do as they say. They quoted me a price, told me how long it would take to fix it, and it was fixed perfectly and done on time. Thanks.
You were easy to work with and we’re quick to complete the repair. The problem with the tv has not been resolved.
Excellent customer service and repair work
Customer service was excellent. I was actually not able to get my device repaired but That was beyond the control of the repair techs. There was a deeper manufacturer defect or something - Simply replacing the...
Customer service representative Brandon did a phenomenal job on Saturday His name is Brandon. I spoke to the store manager and expressed my appreciation for everything you did for our on Saturday to get my pho...
Very friendly, knowledgeable and courteous.
Honest, fast, professional, regular updates, easy to schedule
never received a receipt. was told it would be emailed to me.
Excellent Customer Service
Good customer service/person that took my information at the desk super nice