Give Us Your Feedback

We value your input, let us know how we're doing.

Complete Feedback Form

First Name *

Last Name *

Email Address *

Phone Number

Enter the Date of your Visit

Enter the 7-digit Sale Number on Your Receipt

How would you rate your experience with uBreakiFix? *

Rating out of 5 1 Star (Poor) 2 Stars (Needs Improvement) 3 Stars (Average) 4 Stars (Good) 5 Stars (Excellent)

Reason for Rating *

How likely are you to refer a friend or family member to uBreakiFix? *

Rating out of 5 1 Star (Very Unlikely) 2 Stars (Unlikely) 3 Stars (Neutral) 4 Stars (Likely) 5 Stars (Very Likely)

I was clearly communicated expectations about my device throughout the repair process.

Rating out of 5 1 Star (Strongly Disagree) 2 Stars (Disagree) 3 Stars (Neutral) 4 Stars (Agree) 5 Stars (Strongly Agree)

Was the staff courteous and helpful throughout my repair process?

Rating out of 5 1 Star (Strongly Disagree) 2 Stars (Disagree) 3 Stars (Neutral) 4 Stars (Agree) 5 Stars (Strongly Agree)

My device functions and feels as good or better than expected after my repair

Rating out of 5 1 Star (Strongly Disagree) 2 Stars (Disagree) 3 Stars (Neutral) 4 Stars (Agree) 5 Stars (Strongly Agree)

I’m OK with sharing this feedback on the website. (Don't worry, we won't share any personal information other than your first name.)

What Our Lake Zurich Customers Are Saying

Whether you had a stellar experience or you think there’s room for improvement, please let us know. We value your experience at uBreakiFix above anything else. We want to hear from you!

Write a Review

out of 25 reviews

4.6

Star Rating

(21)

(2)

(0)

(2)

BERT M. / Lake Zurich

iPhone 11 Repair

verified purchase

03.25.2021

Quick and reliable service

AVERIE M. / Lake Zurich

Device Repair

03.18.2021

Polite staff and answered questions thoroughly.

ADRIAN S. / Lake Zurich

Device Repair

02.23.2021

Great timely service. Exceptionally nice staff.

RANDY J. / Lake Zurich

Samsung Galaxy S20 Ultra Repair

verified purchase

02.14.2021

Not a thing could have been better. Thanks Brandon who helped me.

MATTHEW C. / Lake Zurich

PlayStation 4 Repair

verified purchase

02.03.2021

Great service! Everyone was friendly and knowledgeable

BRENDA N. / Lake Zurich

Device Repair

02.03.2021

Really good experience except that the appointment I originally booked online was rescheduled by the store for the following day.

LACEY S. / Lake Zurich

iPhone XS Repair

verified purchase

02.01.2021

Quick fix, very friendly

GRETCHEN M. / Lake Zurich

iPhone XS Repair

verified purchase

01.17.2021

Excellent customer service & very fast service

STANLEY R. / Lake Zurich

iPad Air Repair

verified purchase

01.12.2021

Truly excellent and very fast service!

TRIZEL W. / Lake Zurich

Samsung Galaxy A51 Repair

verified purchase

01.11.2021

Great price, fast and friendly service. Thank you!

CLAUDIA K. / Lake Zurich

iPhone 7 Plus Repair

verified purchase

12.30.2020

Carlos was great and did the repair quickly.

ADAM P. / Lake Zurich

PlayStation 4 Repair

verified purchase

12.29.2020

Very nice good service and quick