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How would you rate your experience with us? *
Reason for Rating *
How likely are you to refer a friend or family member to one of our stores? *
I was clearly communicated expectations about my device throughout the repair process.
Was the staff courteous and helpful throughout my repair process?
My device functions and feels as good or better than expected after my repair
Whether you had a stellar experience or you think there’s room for improvement, please let us know. We value your experience at uBreakiFix above anything else. We want to hear from you!
Very fast service. Was happy with it. Did a great job on fixing my iPhone.
Your staff is knowledgeable, professional and offers prompt service at a very reasonable cost.
Darren was very courteous. He notified us of progress and eventually when we could pick up the phone.
Staff was very courteous, kept us informed on the repair. The experience was great. I would highly recommend using this store for repairs!
Very knowledgeable and understanding.
Neil was extremely helpful. He fixed two broken screens I had on a Saturday by himself; in addition to servicing other customers i saw there.
Neil was great! I felt bad because he was the only one working the store and doing repairs, and there were lots of people. He fixed my phone as he said he would, and it is good as new.
The only negative was that Sa...
I met with both Alvin and Karla at the Lake Zurich store - both of them communicated clearly and effectively the problems with our computer, and the possible fixes they could provide for us. Our experience has been...
Great service, and turn around!
Friendly, very knowledgeable and reassuring
Outstanding service. Highly recommend.