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I was clearly communicated expectations about my device throughout the repair process.

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Was the staff courteous and helpful throughout my repair process?

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My device functions and feels as good or better than expected after my repair

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What Our Kentwood Customers Are Saying

Whether you had a stellar experience or you think there’s room for improvement, please let us know. We value your experience at uBreakiFix above anything else. We want to hear from you!

Write a Review

out of 501 reviews

4.5

Star Rating

(398)

(37)

(18)

(12)

(36)

ANDREW R. / Kentwood

Samsung Galaxy S10 Repair

verified purchase

03.26.2021

Polite, friendly, professional, knowledgeable

LISA F. / Kentwood

Other Device

verified purchase

03.21.2021

No charge when the phone was beyond repairable

ALEX D. / Kentwood

iPhone 6s Repair

verified purchase

03.19.2021

1 hour service after I tried to install the wrong battery! Amazing

KIMBERLE H. / Kentwood

Device Repair

03.13.2021

Drew is awesome, very polite and great customer service.

JEFF Z. / Kentwood

Device Repair

03.13.2021

Home visit iPhone repair by Sara. She was Quick efficient and friendly! My phone is like brand new! I didn’t know it would be so easy. Thanks!

JEFF Z. / Kentwood

Device Repair

03.13.2021

Home visit iPhone repair by Sara. She was Quick efficient and friendly! My phone is like brand new! I didn’t know it would be so easy. Thanks!

HOWARD R. / Kentwood

iPad 9.7 (6th Gen) Repair

verified purchase

03.09.2021

Fast repair turnaround (under 24 hours) and great communication. Your technicians were all very young yet talked with me (age 77) very cordially, respectfully and with confidence plus knowledge. The iPad is back in...

JAMES F. / Kentwood

iPhone 8 Repair

verified purchase

03.07.2021

Out standing service and customer service

KRISTIN M. / Kentwood

iPhone SE Repair

verified purchase

03.07.2021

Professional, fast service. Thank you.

DERRICK A. / Kentwood

Samsung Galaxy Note 9 Phone Repair

verified purchase

03.04.2021

Honest and completed on a timely matter.

CHRIS C. / Kentwood

iPhone 7 Repair

verified purchase

03.01.2021

Quick and straightforward customer experience.

SUE N. / Kentwood

PC Repair

verified purchase

02.24.2021

Great repair, nice people.