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How would you rate your experience with us? *
Reason for Rating *
How likely are you to refer a friend or family member to one of our stores? *
I was clearly communicated expectations about my device throughout the repair process.
Was the staff courteous and helpful throughout my repair process?
My device functions and feels as good or better than expected after my repair
Whether you had a stellar experience or you think there’s room for improvement, please let us know. We value your experience at uBreakiFix above anything else. We want to hear from you!
They did everything they could to help me fix my problem
Good communication, thank you for the follow-up calls. I just suck at answering phone numbers I don't know. Gentleman I spoke to also offered to recycle my device, which was ideal for my situation.
Wonderful repair and service.
Knowledgeable, helpful service. Seemed to be a little understaffed.
Service staff did their best to address my problem. Prompt service and courteous.
All the reasons you sked about
Did a good job. Ps4 is silent as a mouse, something it hasn't been in forever
Employee was very helpful and cool
Went above and beyond and I was extremely satisfied with my service
This is actually the highest rating I give. The men that helped me and fixed my phone, I only know Juan by name, were wonderful. They were patient and understanding and made it so I was able to keep my phone an...
I broke my screen. I am very pleased with the repair and the advice to get a wallet protector, which I did. I highly recommend this store.
Your customer service provider, Juan, tried alternative methods first to fix my phone and they worked! I'd been to 2 other places, one charging me $80 and another said it was a liability issue. So when Juan looked...