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How would you rate your experience with us? *
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How likely are you to refer a friend or family member to one of our stores? *
I was clearly communicated expectations about my device throughout the repair process.
Was the staff courteous and helpful throughout my repair process?
My device functions and feels as good or better than expected after my repair
Whether you had a stellar experience or you think there’s room for improvement, please let us know. We value your experience at uBreakiFix above anything else. We want to hear from you!
Brant was an amazing, knowledgeable technician that provided excellent service!
Samsung Fold4 hinge repair
Gast turnaround and friendly staff.
My phone is back like new. Awesome job.
Customer service are very good
The Assurian could not complete his transaction because the equipment he had was broken so I had to call in to order a replacement phone. The Assurian rep did stand by to assist in my completing the transaction.
Fast, courteous and affordable. Thank you for fixing my laptop so quickly so I was able to get back to work right away.
Knowledgeable and very professional.
I arrived at the store and there was one person ahead of me. Brant acknowledged me and then solved the issue for them quickly. Then he moved to me. He was able to resolve my problems quickly as well and was very pr...
Fast, friendly and professional. The Kapolei team turned (what could have) a bad day into one of relief! Diagnosed and fixed my iPhone- allowing me to reconnect with work and the world.
Mahalo Nui Loa,
I went into the store, thinking I needed my screen fixed or replaced. The first thing Jose asked me was “have you checked to see if it’s just the screen protector?” I said no, and he asked me if he could takeoff t...
My phone flew off of the roof of my car, and all the glass was smashed. I was afraid the internal processors were damaged as well. I took it to your store, and the agent explained everything very thoroughly, very t...