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I was clearly communicated expectations about my device throughout the repair process.
Was the staff courteous and helpful throughout my repair process?
My device functions and feels as good or better than expected after my repair
Whether you had a stellar experience or you think there’s room for improvement, please let us know. We value your experience at uBreakiFix above anything else. We want to hear from you!
Fast and excellent service
Fast and friendly service
I thought the work was great, no complaints, but the whole process felt disorganized and there was very little communication during the process. But probably a result of staffing. BUT, they get the job done.
cell phone sim card stuck
It was great. All around. Nice service person too.
Wait time for my phone was a little longer than normal but overall good place to take phones too
The customer service representative Julie was so helpful and kind to everyone. Other customers were so angry at her for things outside of her control and she kept her cool. She was so sweet to my two little kids an...
with 5 stars, I cannot tell which is the "good" star, and which is the "bad" star. Your service was GGREAT!!
It was ready for pick up in one day. Made my son happy
Service was completed within 2 hours as quoted by the technician and the repair was satisfactory.
I declined service because of the high cost. It was cheaper to get a new phone and plan. But I appreciate the way Sal, the technician, found the problem without charging a fee. Certainly this is one reason why I sa...
I had an 11:00 appointment at a store that didn't open till noon.