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I was clearly communicated expectations about my device throughout the repair process.
Was the staff courteous and helpful throughout my repair process?
My device functions and feels as good or better than expected after my repair
Whether you had a stellar experience or you think there’s room for improvement, please let us know. We value your experience at uBreakiFix above anything else. We want to hear from you!
Very good customer service and fixed my device quickly.
New management is very good, had bad experience with old one. They helped me fix the device that was damaged by previous management over months ago
Easy service, was flexible with my time, kept me informed, made everything a smooth process.
Outstanding work and and customer service
Both employees were really great and made our purchase easy and hassle free.
Caleb was excellent, persistent and so helpful. He reloaded my Windows and got my work computer back to where I needed. His professional demeanor was polite and helpful and he was a joy to work with... The other y...
Wonderful service from Caleb and an easy in and out repair.
The staff were great. I arrived less than 10 minutes before closing, and they even offered to stay late to get my screen replaced. I didn't need the phone urgently, so I didn't take them up on the offer, but their...
Caleb and Nicholas did a very good job for me on replacing the battery of my HP Spectre laptop. Very courteous and professional, and offered good tips for laptop care going forward. One minor area that could be imp...
Caleb and Nicholas did a very good job for me on replacing my HP Spectre laptop. Very courteous and professional, and offered good tips for laptop care going forward.
One minor area that could be improved is that...
We're so happy to get our daughter's phone fixed so quickly.
Extraordinarily helpful and clear about the process; changed my 2.5-year-old Samsung phone battery quickly and provided good tips for preserving battery life