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How would you rate your experience with us? *
Reason for Rating *
How likely are you to refer a friend or family member to one of our stores? *
I was clearly communicated expectations about my device throughout the repair process.
Was the staff courteous and helpful throughout my repair process?
My device functions and feels as good or better than expected after my repair
Whether you had a stellar experience or you think there’s room for improvement, please let us know. We value your experience at uBreakiFix above anything else. We want to hear from you!
The reason for my 5 star rating is solely because of Ana R. .
Ana is incredibly professional and kept me informed thru the entire repair process.
If my family or I ever have any future issues I can guarantee we...
Knowledgeable staff and expert service
Ana was awesome. I arrived, she welcomed me, provided a thorough intake, understood the repair I was wanting, and set appropriate expectations.
Repair was done quickly and well.
Itwas the excellent performance in any sense
My repair tech did a great job!
Very engaging and helpful to fully diagnose issue which was more than just the battery
So great full I don’t have to buy a new phone
The employee/manager Robert was extremely trustworthy, plus he actually cared quite a bit about helping us out. It's hard to find people to help you out that treat your issue as if it were theirs.
Even they couldn't fix my phone but the service was top notch.
Staff was extremely friendly, knowledgeable and great at managing expectations.
Friendly, courteous service with no surprises