Give Us Your Feedback

We value your input, let us know how we're doing.

Complete Feedback Form

First Name *

Last Name *

Email Address *

Phone Number

Enter the Date of your Visit

Enter the 7-digit Sale Number on Your Receipt

How would you rate your experience with uBreakiFix? *

Rating out of 5 1 Star (Poor) 2 Stars (Needs Improvement) 3 Stars (Average) 4 Stars (Good) 5 Stars (Excellent)

Reason for Rating *

How likely are you to refer a friend or family member to uBreakiFix? *

Rating out of 5 1 Star (Very Unlikely) 2 Stars (Unlikely) 3 Stars (Neutral) 4 Stars (Likely) 5 Stars (Very Likely)

I was clearly communicated expectations about my device throughout the repair process.

Rating out of 5 1 Star (Strongly Disagree) 2 Stars (Disagree) 3 Stars (Neutral) 4 Stars (Agree) 5 Stars (Strongly Agree)

Was the staff courteous and helpful throughout my repair process?

Rating out of 5 1 Star (Strongly Disagree) 2 Stars (Disagree) 3 Stars (Neutral) 4 Stars (Agree) 5 Stars (Strongly Agree)

My device functions and feels as good or better than expected after my repair

Rating out of 5 1 Star (Strongly Disagree) 2 Stars (Disagree) 3 Stars (Neutral) 4 Stars (Agree) 5 Stars (Strongly Agree)

I’m OK with sharing this feedback on the website. (Don't worry, we won't share any personal information other than your first name.)

What Our Hermitage Customers Are Saying

Whether you had a stellar experience or you think there’s room for improvement, please let us know. We value your experience at uBreakiFix above anything else. We want to hear from you!

Write a Review

out of 47 reviews

4.9

Star Rating

(43)

(2)

(0)

WESLEY D. / Hermitage

iPad Mini 2 Repair

verified purchase

03.19.2021

I felt valued as a customer and was very happy with the level of detail and care that was provided.

CARMIN W. / Hermitage

PC Repair

verified purchase

03.16.2021

Excellent customer service!

TONYA G. / Hermitage

iPhone XS Repair

verified purchase

03.13.2021

Staff very helpful! Finished the repair on time

DJ W. / Hermitage

Dell Computer Repair

verified purchase

02.28.2021

Professional Customer Team and quick response time to my questions and concerns. Joseph and Cola were very knowledgeable about data recovery and my Dell Laptop issues.

JOSEPH O. / Hermitage

iPhone X Repair

verified purchase

02.26.2021

Great customer service and my repair was taken care of!

YVONNE B. / Hermitage

Google Pixel 3 XL Repair

verified purchase

02.24.2021

Fixed problem and handled followup customer service well.

TASHA D. / Hermitage

MacBook Air Repair

verified purchase

02.05.2021

Excellent service and very timely. I am so glad to have local tech support that is so convenient to my schedule and location.

STAN C. / Hermitage

Lenovo Tablet Repair

verified purchase

02.04.2021

My tablet worked when I brought it home Even though they told me it could not be fixed. Really!

CORINA . / Hermitage

iPhone 8 Repair

verified purchase

02.01.2021

Cody was awesome!! Had phone repaired and back to me within a hour.

JIMMY J. / Hermitage

Dell Inspiron Repair

verified purchase

01.16.2021

Excellent employees and great service...

CHARLES W. / Hermitage

iPhone 11 Pro Max Repair

verified purchase

01.13.2021

Great customer service.

JOEY P. / Hermitage

Device Repair

01.10.2021

Excellent customer service from Joseph B