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How would you rate your experience with us? *
Reason for Rating *
How likely are you to refer a friend or family member to one of our stores? *
I was clearly communicated expectations about my device throughout the repair process.
Was the staff courteous and helpful throughout my repair process?
My device functions and feels as good or better than expected after my repair
Whether you had a stellar experience or you think there’s room for improvement, please let us know. We value your experience at uBreakiFix above anything else. We want to hear from you!
Had to have the screen protector replace twice, three days after first done. Good thing is they did it the next day and it only took an hour.
Excellent service, very timely and great quality repair
Chris was nice. The only issue is that I wasted my time making the trip to the store because it could not be fixed.
Knowledgeable and timely service
Good customer service compared to Manassas store. Website for Manassas store was wrong and there were no one at the store to help despite my appointment I scheduled. I went to the Gainesville store and they fixed...
Prompt thorough and fast
On time, below estimated cost, friendly staff, screen replaced.
Continued to try and fix my phone, despite many failed attempts
Brandon did a great job quickly replacing my screen again after discovering the first replacement was defective. Even though he was busy when I arrived, he understood I needed my phone quickly due to the type of wo...
Good. Part not in stock.
Easy to work with and fast service!
Fast, easy service. Cost effective. Knowledgeable staff.