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How would you rate your experience with us? *
Reason for Rating *
How likely are you to refer a friend or family member to one of our stores? *
I was clearly communicated expectations about my device throughout the repair process.
Was the staff courteous and helpful throughout my repair process?
My device functions and feels as good or better than expected after my repair
Whether you had a stellar experience or you think there’s room for improvement, please let us know. We value your experience at uBreakiFix above anything else. We want to hear from you!
Staff super friendly, service was fast and efficient
Really great service! The techs were attentive, provided the service promised, and did a good job of upselling (device cleaning and new protective case). I’m very pleased with the service I received. The techs d...
Tech was super polite, helpful and quick!
Garrett was extremely accommodating in transferring my claim to another store as somehow I was assigned to a military base and was not able to gain access on grounds to have my phone fixed in that location. Not onl...
Repair did not require a factory reset and loss of media files; very pleased with same day service, even if not as speedy as advertised.
Customer service was fantastic and they did a great job on replacing my screen. The price was definitely reasonable
Both gentlemen I talked to were excellent. Very helpful and answered my numerous questions. The work on my laptop was don very quickly. I will use them again.
Repaired on site within minutes. Friendly, helpful, knowledgeable, professional. Highly recommended.
Your tech, Garrett, was very friendly and knowledgeable about the services and coverages that you offer. I was very impressed with his professionalism and doubly pleased that my phone was repaired so quickly once...