Complete Feedback Form
What Our Florence Customers Are Saying
Whether you had a stellar experience or you think there’s room for improvement, please let us know. We value your experience at uBreakiFix above anything else. We want to hear from you!
MARY C. / Florence
Quick, knowledgeable service
DAN F. / Florence
Overall it was a great experience. The staff was very friendly and helped with everything. Although they could not fix it, they gave me possible solutions and next steps to try to resolve the problem. The only thing...
ERIC S. / Florence
My daughter had a phone with an irregular glitch. The staff was extremely helpful and friendly.
KATHLEEN S. / Florence
Very happy with the quick repair of my I pad.My Sim card was in my eye pad without a jacket. Verison and Apple tried to remove it. Jacob at the Florence , Ky store had it out in 5 minutes
MARTIN P. / Florence
Very fast and effortable Repair
CALEB D. / Florence
I spoke with a rep named todd abt my charge port possibly needing replaced since my phone was becoming difficult to charge due to a connection issue of some kind. I assumed it needed a new charge port so I paid Todd...
MARC M. / Florence
They guided me through the claim process and then repaired my phone exactly as they described.
DANIEL M. / Florence
When I picked up the phone, it appeared as if the crack never occurred. I appreciated the professionalism, courtesy and care the team put into repairing the phone.
JOSH M. / Florence
Could not be repaired, lightning strike.
MALINDA K. / Florence
Friendly staff. They fixed my son's new phone with the stuck pixels. It need up being warranty work. Very well done!!
MAREE N. / Florence
Team handled my laptop challenge quickly and was impressed with their customer service.
STEVE L. / Florence
Fixed Google Pixel phone stuck in a reboot loop at no charge.
