Give Us Your Feedback

We value your input, let us know how we're doing.

Complete Feedback Form

First Name *

Last Name *

Email Address *

Phone Number

Enter the Date of your Visit

Enter the 7-digit Sale Number on Your Receipt

How would you rate your experience with uBreakiFix? *

Rating out of 5 1 Star (Poor) 2 Stars (Needs Improvement) 3 Stars (Average) 4 Stars (Good) 5 Stars (Excellent)

Reason for Rating *

How likely are you to refer a friend or family member to uBreakiFix? *

Rating out of 5 1 Star (Very Unlikely) 2 Stars (Unlikely) 3 Stars (Neutral) 4 Stars (Likely) 5 Stars (Very Likely)

I was clearly communicated expectations about my device throughout the repair process.

Rating out of 5 1 Star (Strongly Disagree) 2 Stars (Disagree) 3 Stars (Neutral) 4 Stars (Agree) 5 Stars (Strongly Agree)

Was the staff courteous and helpful throughout my repair process?

Rating out of 5 1 Star (Strongly Disagree) 2 Stars (Disagree) 3 Stars (Neutral) 4 Stars (Agree) 5 Stars (Strongly Agree)

My device functions and feels as good or better than expected after my repair

Rating out of 5 1 Star (Strongly Disagree) 2 Stars (Disagree) 3 Stars (Neutral) 4 Stars (Agree) 5 Stars (Strongly Agree)

I’m OK with sharing this feedback on the website. (Don't worry, we won't share any personal information other than your first name.)

What Our Findlay Customers Are Saying

Whether you had a stellar experience or you think there’s room for improvement, please let us know. We value your experience at uBreakiFix above anything else. We want to hear from you!

Write a Review

out of 169 reviews

4.6

Star Rating

(142)

(10)

(8)

(1)

(8)

MARY W. / Findlay

Device Repair

04.03.2021

Highly recommend this store. Great service, super friendly. I will go back here first if I ever need my iPhone repaired,

ERNIE V. / Findlay

Google Pixel 4a 5G Repair

verified purchase

04.02.2021

The repair process was relatively smooth. The repair did take a little over 1 week. I mailed my phone on a friday, they received it Monday according to me tracking info but the store associate told me it didnt arri...

JULIE C. / Findlay

Device Repair

03.16.2021

Great customer service and fixed phone very quickly

HOLLY G. / Findlay

iPhone XS Max Repair

verified purchase

02.11.2021

Superb customer service!

WAYNE A. / Findlay

Samsung Galaxy Note 10 Plus Repair

verified purchase

02.10.2021

These guys are unbelievably customer friendly and efficient. HIGHLY RECOMMENDED!!! Great repair and service.

PAIGE A. / Findlay

Device Repair

01.28.2021

Fixed my problem quickly and very kind.

JEANNETTE . / Findlay

PC Repair

verified purchase

01.20.2021

They are friendly and so helpful.

KEITH H. / Findlay

Google Pixel 2 Repair

verified purchase

01.19.2021

At the end of the day, in spite of some minor bumps along the way, my Pixel 2 is back & in perfect condition.

CLINT L. / Findlay

Device Repair

01.16.2021

I had several simple issues that I was frustrated with after reading "how to" articles at home. The staff at UBREAKIFIX was extremely helpful in working with me on my iPhone and PC to determine the issues and resol...

ANDREW R. / Findlay

Device Repair

01.14.2021

Replaced my iphone 7Plus charging port in less than 1 hour

BENJAMIN B. / Findlay

Samsung Galaxy Note 10 Repair

verified purchase

01.13.2021

The requirement for you to sign into my phone was not communicated when the mail-in request was submitted. I suppose it falls under Point 1 of the Shipping checklist: "Back up any valuable data on your device." This...

MARK D. / Findlay

iPhone 6 Repair

verified purchase

01.12.2021

Courteous staff, great service, nice work