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How would you rate your experience with us? *
Reason for Rating *
How likely are you to refer a friend or family member to one of our stores? *
I was clearly communicated expectations about my device throughout the repair process.
Was the staff courteous and helpful throughout my repair process?
My device functions and feels as good or better than expected after my repair
Whether you had a stellar experience or you think there’s room for improvement, please let us know. We value your experience at uBreakiFix above anything else. We want to hear from you!
The technicians I worked with were very polite and very clear about what to expect. The time frame I was given for repair was accurate. I would take any of my devices back to them.
The tech was very nice and was able to tell me what to expect. She helped fix my phone, and told me how to work with Asurion in order to get what I needed. Thanks!!
I was assured that I would get a phone call when the phone repair was done. They never called so I called back and they said that it had been done for quite a while and it was waiting for pick up.
Customer service when dropping off and especially when picking up was terrific! I've used this place 3 times now and will always recommend them. They know what they are doing!
Saving money over a new P.C.
Awesome customer service and turn around times
Speedy, reliable service.
Everyone was very helpful and friendly. Screen replacement was quick and within the time they told me. Very happy with the service.
Staff was very knowledgeable, professional, and courteous.
Phone came back as good as new!
They were good at trying to get parts to fix my computer. But was unable to fix so thats reason for 4 star. Easy to deal with. Will return if I need something fixed.
Great communication. Prompt service. Friendly staff.