Give Us Your Feedback

We value your input, let us know how we're doing.

Complete Feedback Form

First Name *

Last Name *

Email Address *

Phone Number

Enter the Date of your Visit

Enter the 7-digit Sale Number on Your Receipt

How would you rate your experience with uBreakiFix? *

Rating out of 5 1 Star (Poor) 2 Stars (Needs Improvement) 3 Stars (Average) 4 Stars (Good) 5 Stars (Excellent)

Reason for Rating *

How likely are you to refer a friend or family member to uBreakiFix? *

Rating out of 5 1 Star (Very Unlikely) 2 Stars (Unlikely) 3 Stars (Neutral) 4 Stars (Likely) 5 Stars (Very Likely)

I was clearly communicated expectations about my device throughout the repair process.

Rating out of 5 1 Star (Strongly Disagree) 2 Stars (Disagree) 3 Stars (Neutral) 4 Stars (Agree) 5 Stars (Strongly Agree)

Was the staff courteous and helpful throughout my repair process?

Rating out of 5 1 Star (Strongly Disagree) 2 Stars (Disagree) 3 Stars (Neutral) 4 Stars (Agree) 5 Stars (Strongly Agree)

My device functions and feels as good or better than expected after my repair

Rating out of 5 1 Star (Strongly Disagree) 2 Stars (Disagree) 3 Stars (Neutral) 4 Stars (Agree) 5 Stars (Strongly Agree)

I’m OK with sharing this feedback on the website. (Don't worry, we won't share any personal information other than your first name.)

What Our Fairfield Customers Are Saying

Whether you had a stellar experience or you think there’s room for improvement, please let us know. We value your experience at uBreakiFix above anything else. We want to hear from you!

Write a Review

out of 43 reviews

4.6

Star Rating

(35)

(4)

(0)

(2)

JOYCE S. / Fairfield

PlayStation 4 Repair

verified purchase

01.02.2021

extra help and knowledge he helped me understand

SALLY B. / Fairfield

Device Repair

11.25.2020

I came in with a family member to have a problem diagnosed with a Samsung S10+. we thought it might be fixable but it turned out to be more than the phone was worth to repair. There was no charge when the phone was...

TIM D. / Fairfield

iPhone 7 Repair

verified purchase

11.21.2020

Good service and customer service

ROBERT P. / Fairfield

Google Pixel Repair

verified purchase

11.01.2020

I had a phone problem, and as advertised - they fixed it .

MICHAEL S. / Fairfield

Device Repair

verified purchase

10.27.2020

My phone was fixed in a fast manner. Very friendly staff. I appreciate the good work!

ANDREA M. / Fairfield

Google Pixel XL Repair

verified purchase

10.27.2020

You all took care of the problem I was having quickly and efficiently

SHON M. / Fairfield

iPad 10.2 (7th Gen) Repair

verified purchase

09.21.2020

one thing was fixed, but another problem was created while fixing the first. That was disappointing. However Blake is working with me to get the second issue caused repaired. I do appreciate his professionalism and...

CHAD P. / Fairfield

Samsung Galaxy Note 10 Plus Repair

verified purchase

09.02.2020

Fast and great customer service. Repair was flawless.

KAYLA O. / Fairfield

Samsung Galaxy Note 10 Repair

verified purchase

08.28.2020

Fast, friendly service.

LORA L. / Fairfield

iPhone 6s Repair

verified purchase

08.16.2020

Very friendly & explained what we needed done in a way that was easy for me to understand

RALPH H. / Fairfield

Samsung Galaxy S8 Repair

verified purchase

08.15.2020

The service was good. My cell phone battery was replaced and the housing was glued back together. The techs ran a diagnostic test on the cell phone. My phone was ready the next day

RAMSEY B. / Fairfield

PC Repair

verified purchase

08.05.2020

great friendly honest work, they didn't find any problems with my pc