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How would you rate your experience with us? *
Reason for Rating *
How likely are you to refer a friend or family member to one of our stores? *
I was clearly communicated expectations about my device throughout the repair process.
Was the staff courteous and helpful throughout my repair process?
My device functions and feels as good or better than expected after my repair
Whether you had a stellar experience or you think there’s room for improvement, please let us know. We value your experience at uBreakiFix above anything else. We want to hear from you!
Great experience, Alex and Zach were amazing! I enjoyed how friendly they were and they made me laugh through the hard time considering I had broke my LCD display and needed it fixed. They had it done quickly and o...
The expert who fixed my damaged phone was personable, explained the options, possibilities and cost, and time it would take before we agreed to leave the phone for repair. The phone was repaired and ready in the t...
Great service and friendly staff. Nice folks!
Excellent service Alex and frank fixed my phone very quickly and saved me hundreds of dollars from buying a new one.
Zach and Kyle were super helpful and communicative. Though not much could be done to fix the phone (boo water damage!!) they quickly opened it up to confirm said damage and were really patient and kind with my 5 y...
Thank you Alex for your professionalism and kindness from the moment we walked in the door. It was a breath of fresh air to receive the level of customer service you provide.
Samsung Galaxy S20 FE 5G: I accidently cracked the glass over my camera/zoom lens. After texting yesterday with Alex we found the part at one of their other stores so they brought in one this morning in order to fix...
Very fast turnaround time for screen replacement, very helpful, friendly service people.
Tristan came to my house and replaced my iPhone screen. Excellent work, great communication throughout the day on his progress and ETA on coming to my house. 100% recommend Tristan to fix your device.
It's rare to see such good customer service these days. Guy at counter spent about 15 minutes, at no charge, looking at and testing my phone before recommending I consider buying a new one instead of charging me fo...
Alex was fantastic to work with. Timely and efficient.
Great customer service. Kyle and Alex help me and explain everything that I needed to know.