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I was clearly communicated expectations about my device throughout the repair process.

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Was the staff courteous and helpful throughout my repair process?

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My device functions and feels as good or better than expected after my repair

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What Our Downtown Austin Customers Are Saying

Whether you had a stellar experience or you think there’s room for improvement, please let us know. We value your experience at uBreakiFix above anything else. We want to hear from you!

Write a Review

out of 134 reviews

4.7

Star Rating

(118)

(7)

(2)

(4)

(3)

DON S. / Downtown Austin

Samsung Galaxy S10 Repair

verified purchase

12.27.2020

Brandon was fast, professional, personable, and my phone looks and works great again.

RAY C. / Downtown Austin

iPhone 7 Plus Repair

verified purchase

12.21.2020

My phone was fixed quickly and my technician was super friendly and helpful. The problem was that my phone was worse than when I handed it off and didn’t notice it until I got a call. The ear speaker was not functi...

ALLISON L. / Downtown Austin

MacBook Air Unibody (Late 2010- Current)

verified purchase

12.18.2020

love ubreakifix!! they did a fantastic job

GEORGE S. / Downtown Austin

PC Repair

verified purchase

12.18.2020

Zachary is an excellent employee. I will go back to him.

DAVID D. / Downtown Austin

iPod Touch Repair

verified purchase

12.15.2020

Difficult fix-kept me informed throughout process. Very professional. I had broken IPOD screen which needed special order parts. I would highly recommend. Great service!!!!

LONNIE V. / Downtown Austin

iPhone 7 Repair

verified purchase

12.15.2020

Even though my device was un-repairable my experience was still first class. They were clear in the beginning about all possibilities and I trusted their opinion over others. Thanks!

PAMELA M. / Downtown Austin

iPhone 7 Plus Repair

verified purchase

12.11.2020

You guys did an amazing job and customer service was great

DARCY B. / Downtown Austin

iPhone 5S Repair

verified purchase

12.10.2020

Brandon is professional, courteous, competent. He communicates clearly and goes above and beyond to be helpful.

MARINE G. / Downtown Austin

Samsung Galaxy S9 Plus Repair

verified purchase

12.01.2020

Great job but i didn't get an email as requested when it got repaired, so since i was in a rush and couldnt see my texts it was a little annoying

CATHY S. / Downtown Austin

iPhone X Repair

verified purchase

11.30.2020

Fast and courteous. Just got it back so can’t say if it will stay fixed but it’s great now!

JILL G. / Downtown Austin

iPad Air 2 Repair

verified purchase

11.18.2020

All around excellent customer service!!

ERIN M. / Downtown Austin

iPhone 6s Repair

verified purchase

11.14.2020

They are super convenient to my house and great communicators.