Give Us Your Feedback

We value your input, let us know how we're doing.

Complete Feedback Form

First Name *

Last Name *

Email Address *

Phone Number

Enter the Date of your Visit

Enter the 7-digit Sale Number on Your Receipt

How would you rate your experience with uBreakiFix? *

Rating out of 5 1 Star (Poor) 2 Stars (Needs Improvement) 3 Stars (Average) 4 Stars (Good) 5 Stars (Excellent)

Reason for Rating *

How likely are you to refer a friend or family member to uBreakiFix? *

Rating out of 5 1 Star (Very Unlikely) 2 Stars (Unlikely) 3 Stars (Neutral) 4 Stars (Likely) 5 Stars (Very Likely)

I was clearly communicated expectations about my device throughout the repair process.

Rating out of 5 1 Star (Strongly Disagree) 2 Stars (Disagree) 3 Stars (Neutral) 4 Stars (Agree) 5 Stars (Strongly Agree)

Was the staff courteous and helpful throughout my repair process?

Rating out of 5 1 Star (Strongly Disagree) 2 Stars (Disagree) 3 Stars (Neutral) 4 Stars (Agree) 5 Stars (Strongly Agree)

My device functions and feels as good or better than expected after my repair

Rating out of 5 1 Star (Strongly Disagree) 2 Stars (Disagree) 3 Stars (Neutral) 4 Stars (Agree) 5 Stars (Strongly Agree)

I’m OK with sharing this feedback on the website. (Don't worry, we won't share any personal information other than your first name.)

What Our Cypress Customers Are Saying

Whether you had a stellar experience or you think there’s room for improvement, please let us know. We value your experience at uBreakiFix above anything else. We want to hear from you!

Write a Review

out of 184 reviews

4.3

Star Rating

(140)

(12)

(7)

(5)

(20)

RON B. / Cypress

iPod Nano 7th Gen Repair

verified purchase

11.25.2020

Great Communication on every step of the process.

STEPHANIE H. / Cypress

Samsung Galaxy S10 Repair

verified purchase

11.20.2020

fast, clear, reasonable price

CAROLYN S. / Cypress

iPhone 6s Repair

verified purchase

11.20.2020

Took my phone in and it was fix within hours. Phone is working good as of now.Phone was a drop off; was not there throughout the process

JOSUE M. / Cypress

Samsung Galaxy Note 20 5G Repair

verified purchase

11.16.2020

The staff was very friendly an informative during my phone call and visit

MAYRA G. / Cypress

iPhone 8 Repair

verified purchase

11.12.2020

Called apple care for a shattered front screen, they were going to take 3-4 WEEKS to fix. Googled other places to fix and uBreakiFix came up. Have a newborn at home and needed to get phone fixed ASAP, and uBreakiFi...

DOUGLAS S. / Cypress

Samsung Galaxy S9 Repair

verified purchase

11.05.2020

They were quick and fast.

TRACEY E. / Cypress

Other Device

verified purchase

11.01.2020

They were very accommodating to the fact that they were fixing my daughter in law’s cracked screen and dealing with me when I was in a totally different city!!!! Thank you!!!

RYAN P. / Cypress

Samsung Galaxy Note 10 Plus Repair

verified purchase

10.25.2020

I recently had my Samsung Note 10 Plus Replaced at UBreakIFix

HILDA T. / Cypress

PC Repair

verified purchase

10.20.2020

Great Customer Service. Quick response and repair time!

CHARLOTTE S. / Cypress

iPhone 7 Repair

verified purchase

10.14.2020

Customer service was excellent, phone works great!

JUAN J. / Cypress

Other Device

verified purchase

10.11.2020

Quick and nice service!!!

DIANNE D. / Cypress

Samsung Galaxy S10 Plus Repair

verified purchase

10.04.2020

Didn't like the fact that the appointment time was not the actual work time.