Give Us Your Feedback

We value your input, let us know how we're doing.

Complete Feedback Form

First Name *

Last Name *

Email Address *

Phone Number

Enter the Date of your Visit

Enter the 7-digit Sale Number on Your Receipt

How would you rate your experience with uBreakiFix? *

Rating out of 5 1 Star (Poor) 2 Stars (Needs Improvement) 3 Stars (Average) 4 Stars (Good) 5 Stars (Excellent)

Reason for Rating *

How likely are you to refer a friend or family member to uBreakiFix? *

Rating out of 5 1 Star (Very Unlikely) 2 Stars (Unlikely) 3 Stars (Neutral) 4 Stars (Likely) 5 Stars (Very Likely)

I was clearly communicated expectations about my device throughout the repair process.

Rating out of 5 1 Star (Strongly Disagree) 2 Stars (Disagree) 3 Stars (Neutral) 4 Stars (Agree) 5 Stars (Strongly Agree)

Was the staff courteous and helpful throughout my repair process?

Rating out of 5 1 Star (Strongly Disagree) 2 Stars (Disagree) 3 Stars (Neutral) 4 Stars (Agree) 5 Stars (Strongly Agree)

My device functions and feels as good or better than expected after my repair

Rating out of 5 1 Star (Strongly Disagree) 2 Stars (Disagree) 3 Stars (Neutral) 4 Stars (Agree) 5 Stars (Strongly Agree)

I’m OK with sharing this feedback on the website. (Don't worry, we won't share any personal information other than your first name.)

What Our Concord Customers Are Saying

Whether you had a stellar experience or you think there’s room for improvement, please let us know. We value your experience at uBreakiFix above anything else. We want to hear from you!

Write a Review

out of 431 reviews

4.7

Star Rating

(386)

(18)

(5)

(8)

(14)

LINDA R. / Concord

Samsung Galaxy Note 9 Phone Repair

verified purchase

03.24.2021

Almost no communication from your staff; I had to keep calling them for status on my phone.

ANTHONY W. / Concord

iPad 9.7 (6th Gen) Repair

verified purchase

03.19.2021

Repair was done very well. A little expensive but work good

JASMINE W. / Concord

PlayStation 4 Repair

verified purchase

03.17.2021

Fantastic customer service and speedy fix.

TIM V. / Concord

PlayStation 4 Repair

verified purchase

03.16.2021

Fast and fixed the problem on the PS4. But I thought the console would of been cleaned and looking sharp. Fixed but just wiped down a little. Not what is advertised as looking better than it came in.

MARY M. / Concord

iPad 9.7 (6th Gen) Repair

verified purchase

03.14.2021

Quick turnaround with fantastic results. Professional and courteous employees!

CARYN G. / Concord

iPhone 11 Repair

verified purchase

03.13.2021

Great customer service and prompt repair!

KELLY S. / Concord

Google Pixel 4a 5G Repair

verified purchase

02.26.2021

Phone now sounds like I'm in a tin can

JEFF M. / Concord

PC Repair

verified purchase

02.25.2021

Excellent staff, great customer service. Clear explanation of cost and repair. Highly recommend.

KAYLEE E. / Concord

iPhone 6s Repair

verified purchase

02.24.2021

fast service and excellent job! I will definitely be back! Price was cheapest around for screen repair! Very pleased.

ALY H. / Concord

MacBook Air Unibody (Late 2010- Current)

verified purchase

02.23.2021

Same day service was wonderful. A little pricy, but having my laptop back in good order is great!

MARK M. / Concord

iPhone 6 Plus Repair

verified purchase

02.22.2021

Very pleased with all around experience

KIM H. / Concord

iPhone 8 Plus Repair

verified purchase

02.16.2021

Great customer service handled my problem quickly and perfectly