Give Us Your Feedback

We value your input, let us know how we're doing.

Complete Feedback Form

First Name *

Last Name *

Email Address *

Phone Number

Enter the Date of your Visit

Enter the 7-digit Sale Number on Your Receipt

How would you rate your experience with us? *

Rating out of 5 1 Star (Poor) 2 Stars (Needs Improvement) 3 Stars (Average) 4 Stars (Good) 5 Stars (Excellent)

Reason for Rating *

How likely are you to refer a friend or family member to one of our stores? *

Rating out of 5 1 Star (Very Unlikely) 2 Stars (Unlikely) 3 Stars (Neutral) 4 Stars (Likely) 5 Stars (Very Likely)

I was clearly communicated expectations about my device throughout the repair process.

Rating out of 5 1 Star (Strongly Disagree) 2 Stars (Disagree) 3 Stars (Neutral) 4 Stars (Agree) 5 Stars (Strongly Agree)

Was the staff courteous and helpful throughout my repair process?

Rating out of 5 1 Star (Strongly Disagree) 2 Stars (Disagree) 3 Stars (Neutral) 4 Stars (Agree) 5 Stars (Strongly Agree)

My device functions and feels as good or better than expected after my repair

Rating out of 5 1 Star (Strongly Disagree) 2 Stars (Disagree) 3 Stars (Neutral) 4 Stars (Agree) 5 Stars (Strongly Agree)

I’m OK with sharing this feedback on the website. (Don't worry, we won't share any personal information other than your first name.)

What Our Chester Customers Are Saying

Whether you had a stellar experience or you think there’s room for improvement, please let us know. We value your experience at uBreakiFix above anything else. We want to hear from you!

Write a Review

out of 104 reviews

4.5

Star Rating

JOSE G. / Chester

iPhone 12 Pro Max Repair

verified purchase

06.27.2022

The staff was friendly knowledgeable and caring.

DIANNA C. / Chester

Google Pixel 3 Repair

verified purchase

06.25.2022

They were very knowledgeable and knew exactly abstracting with my phone. Had it fixed in less than a hour.

Richard S. / Chester

iPhone 11 Pro Repair

verified purchase

06.12.2022

Fantastic service, and quick. Clear communications at all point, no surprises.

Valerie A. / Chester

Device Repair

05.29.2022

Absolutely amazing service and helped me in a time of need when my cell phone was locked. They were able to get my phone to work so that I could make calls and be reached in an emergency. I will forever be grateful...

Michael C. / Chester

iPad (5th Generation) Repair

verified purchase

05.14.2022

I feel like I picked up a new iPad! This was so quick and easy and worth every penny. Thank you!

Jim l. / Chester

iPad (5th Generation) Repair

verified purchase

05.05.2022

Excellent service at a reasonable price

Jim l. / Chester

iPad (5th Generation) Repair

verified purchase

05.05.2022

Excellent service at a reasonable price

Keith P. / Chester

Samsung International Device

verified purchase

03.14.2022

Efficient and accommodating

Kenneth S. / Chester

Samsung Galaxy S20 Repair

verified purchase

03.05.2022

Updated phone and didn't lose any of my data

SHAWN L. / Chester

Device Repair

02.22.2022

Great to deal with. Got my sons phone done a day early

Cathy M. / Chester

iPhone 7 Repair

verified purchase

01.27.2022

great service, great price and quick

Laura G. / Chester

iPhone 8 Repair

verified purchase

01.26.2022

They were incredibly nice and their work was done within the time frame they promised.