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I was clearly communicated expectations about my device throughout the repair process.
Was the staff courteous and helpful throughout my repair process?
My device functions and feels as good or better than expected after my repair
Whether you had a stellar experience or you think there’s room for improvement, please let us know. We value your experience at uBreakiFix above anything else. We want to hear from you!
Everyone I encountered was friendly and efficient! Even when the screen repair seemed to be faulty (due to manufacturer error) they were quick and helpful in correcting the issue and ensuring I had a good experience...
I was going to send my phone into Google which would have taken a couple weeks with the shipping back and forth. This was a much faster option. Dropped it off on Wednesday and picked up on Friday!
Hannah did an awesome job on my repair!
no charge when they can't solve the problems
very helpful even though it couldn't be fixed
Quick, quality work, and hassle free.
Professional and quick service
Technician fixed my phone quickly and communicated clearly through the whole process. However, your call center gave out inaccurate hours for the store, misinformed me about not advising me to make an appointment,...
The staff were excellent. Great service.
Staff were helpful, informative and friendly.
The job was done well, but I never got my $10 coupon credit and it took about a week longer than I was originally told.
Stephon was very professional and gave an expected wait time for the process of getting my data transferred. There was a delay due to having to wait for a piece of equipment to be delivered and he explained that as...