Give Us Your Feedback

We value your input, let us know how we're doing.

Complete Feedback Form

First Name *

Last Name *

Email Address *

Phone Number

Enter the Date of your Visit

Enter the 7-digit Sale Number on Your Receipt

How would you rate your experience with uBreakiFix? *

Rating out of 5 1 Star (Poor) 2 Stars (Needs Improvement) 3 Stars (Average) 4 Stars (Good) 5 Stars (Excellent)

Reason for Rating *

How likely are you to refer a friend or family member to uBreakiFix? *

Rating out of 5 1 Star (Very Unlikely) 2 Stars (Unlikely) 3 Stars (Neutral) 4 Stars (Likely) 5 Stars (Very Likely)

I was clearly communicated expectations about my device throughout the repair process.

Rating out of 5 1 Star (Strongly Disagree) 2 Stars (Disagree) 3 Stars (Neutral) 4 Stars (Agree) 5 Stars (Strongly Agree)

Was the staff courteous and helpful throughout my repair process?

Rating out of 5 1 Star (Strongly Disagree) 2 Stars (Disagree) 3 Stars (Neutral) 4 Stars (Agree) 5 Stars (Strongly Agree)

My device functions and feels as good or better than expected after my repair

Rating out of 5 1 Star (Strongly Disagree) 2 Stars (Disagree) 3 Stars (Neutral) 4 Stars (Agree) 5 Stars (Strongly Agree)

I’m OK with sharing this feedback on the website. (Don't worry, we won't share any personal information other than your first name.)

What Our Cambridge Customers Are Saying

Whether you had a stellar experience or you think there’s room for improvement, please let us know. We value your experience at uBreakiFix above anything else. We want to hear from you!

Write a Review

out of 365 reviews

4.3

Star Rating

(267)

(28)

(19)

(20)

(31)

LOUIS R. / Cambridge

Samsung Galaxy Note 20 Ultra 5G

verified purchase

12.12.2020

Fast, exceptional service!

KAREN B. / Cambridge

iPhone SE Repair

verified purchase

12.11.2020

I got my phone fixed in no time and it was an effortless, stressless experience.

MILLY S. / Cambridge

Samsung Galaxy S20 Ultra Repair

verified purchase

12.11.2020

You guys did a great job

HOOMAN S. / Cambridge

iPad (5th Generation) Repair

verified purchase

12.04.2020

perfect fix and extremely fast! Also, great value.

MIKE M. / Cambridge

Samsung Galaxy Note 20 Ultra 5G

verified purchase

12.03.2020

Phone feels like new and the price was better than expected.

JOAN E. / Cambridge

iPhone 6s Repair

verified purchase

12.02.2020

Service was quick, communication was excellent, and staff was professional and friendly.

ZACK L. / Cambridge

Samsung Galaxy S10 Repair

verified purchase

11.30.2020

prices are higher than other screen fix places, but this company is only one certified by Samsung

LAWRENCE L. / Cambridge

Nexus 6P Repair

verified purchase

11.30.2020

Good covid layout and process.

FRANS S. / Cambridge

Samsung Galaxy A11 Repair

verified purchase

11.30.2020

Responsive, excellent service, fast

CATHY S. / Cambridge

Google Pixel 3 Repair

verified purchase

11.25.2020

Knowledgeable, free diagnostic, no charge for repair done during diagnostic (just a loose connection), done in just a couple hours instead of the couple days predicted.

BRIAN S. / Cambridge

Google Pixel 4a Repair

verified purchase

11.21.2020

Clear and reasonable communication about the details and possibilities for the repair, and fast successful service.

ELLEN H. / Cambridge

iPhone 6s Repair

verified purchase

11.20.2020

A terrific service! Have already recommended you to friends and family.