Whether you had a stellar experience or you think there’s room for improvement, please let us know. We value your experience at uBreakiFix above anything else. We want to hear from you!
Service was prompt, well done, and with good customer service. Only comment is that the videos you play on loop in the store are massively missynced with the audio - perhaps fixing that might be considered?
The Lafayette store replaced my Samsung Galaxy S9+ screen but when I got it back, it was getting terrible phone reception and when I brought it back to them, they said it was an AT&T problem. The Boulder store howe...
I bought a faulty computer from ibuypower. I had to send it back to them once and it came back still not working. I didn't want to deal with ibuypower anymore and I would have just had to send it back for another 2...
The staff fixed the problem I had, and did not needlessly address a problem I thought I had (because I didn't understand the symptom). Great service!
Great customers service. Accommodated to my special request. Fast.
No problem at the Boulder store, but with your parts supplier send a defective part the first time.
Great with everything. The only problem I had was that they contacted my defunct phone when it was done... They told me they'd email me instead, but I didn't get anything. But otherwise, it was great.
Our first non-Genius Bar outing and my son (the only one in the house with an Android phone) tells me you guys were great!
knowledgeable, polite, didn't try to sell me anything. Very fast service.
Smart staff member who got right to the details of the repair and cost. Had my phone working in a few hours. Looks and works like new. He was kind and understanding.
There was nothing wrong with the service. You guys did a great job. I think one thing that can be better handled is addressing the anxiety customers feel leaving their phone in the hands of someone else, both in t...
I had an ok exprience the first time, but this second time I was blown away that you fixed my problem without having to charge for a full part replacement! I appreciate your transparency and fast service!