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What Our Bethesda Customers Are Saying
Whether you had a stellar experience or you think there’s room for improvement, please let us know. We value your experience at uBreakiFix above anything else. We want to hear from you!
Knowledgeable, handled warranty, handled issue after bringing phone back next day.
UBIF - Walked up and walked out in an hour with a new Battery in my iPhone. Great Job!
The store was professional and clear in its communication. Would recommend using the mail-in service.
It was easy to drop off cell phone, easy to pick up, and the work was correctly and promptly done
Device fixed effectively and in a timely manner -easy scheduling - was not comfortable providing passcode - asked for it to be removed from computer record when I picked up the phone
Repair was done quickly and the staff person was direct and easy to communicate with.
Excellent cust. care, devise had a coffee. spill, dead . Rep. called and explained, I'm satisfied
Quick friendly service. Seemed to fix problem
Staff pleasant, courteous and knowledgeable. The repair took some time due to parts needing to be ordered, but time estimate I was given was accurate to the day.
The only reason for 4 /5 stars is i was told i would be called when phone was ready and no one called. I finally called and phone was ready. I could have picked up earlier.
Staff was communicative and informed me of everything going on before I handed my phone over.
Professional staff and completed as promised
