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I was clearly communicated expectations about my device throughout the repair process.
Was the staff courteous and helpful throughout my repair process?
My device functions and feels as good or better than expected after my repair
Whether you had a stellar experience or you think there’s room for improvement, please let us know. We value your experience at uBreakiFix above anything else. We want to hear from you!
Very helpful and great customer service.
Graham was great in helping us with a difficult repair. He persisted even in the face of difficulty.
It took weeks for the battery to arrive at the shop. After replacement, it is unclear the new battery holds a charge longer than the old one.
Great service by Greg and Graham cracker
I was quoted $159 and charged $219.
They didn't communicate with each other as well as they should. "It's ready" "its ready." "who'd you talk to?" Kinda thing.
The staff was very helpful, very professional
Great, quick service! I was expecting a whole day process to replace my screen and was in and out in less than 30 mins. The sales person, Hector was very kind and helpful. Would absolutely go back!
They were pro-active in contacting me and repairing my phone quickly.
great customer service - completed repair in the time quoted.
Kesi went above and beyond for me as well as other customers in the store when things were super busy. After other staff didnt fix my phone she personally finished the job herself perfectly and was friendly and pr...
Replaced my screen with no issues