Give Us Your Feedback

We value your input, let us know how we're doing.

Complete Feedback Form

First Name *

Last Name *

Email Address *

Phone Number

Enter the Date of your Visit

Enter the 7-digit Sale Number on Your Receipt

How would you rate your experience with uBreakiFix? *

Rating out of 5 1 Star (Poor) 2 Stars (Needs Improvement) 3 Stars (Average) 4 Stars (Good) 5 Stars (Excellent)

Reason for Rating *

How likely are you to refer a friend or family member to uBreakiFix? *

Rating out of 5 1 Star (Very Unlikely) 2 Stars (Unlikely) 3 Stars (Neutral) 4 Stars (Likely) 5 Stars (Very Likely)

I was clearly communicated expectations about my device throughout the repair process.

Rating out of 5 1 Star (Strongly Disagree) 2 Stars (Disagree) 3 Stars (Neutral) 4 Stars (Agree) 5 Stars (Strongly Agree)

Was the staff courteous and helpful throughout my repair process?

Rating out of 5 1 Star (Strongly Disagree) 2 Stars (Disagree) 3 Stars (Neutral) 4 Stars (Agree) 5 Stars (Strongly Agree)

My device functions and feels as good or better than expected after my repair

Rating out of 5 1 Star (Strongly Disagree) 2 Stars (Disagree) 3 Stars (Neutral) 4 Stars (Agree) 5 Stars (Strongly Agree)

I’m OK with sharing this feedback on the website. (Don't worry, we won't share any personal information other than your first name.)

What Our Appleton Customers Are Saying

Whether you had a stellar experience or you think there’s room for improvement, please let us know. We value your experience at uBreakiFix above anything else. We want to hear from you!

Write a Review

out of 434 reviews

4.6

Star Rating

(362)

(26)

(10)

(11)

(25)

MARY B. / Appleton

iPhone 8 Repair

verified purchase

03.23.2021

They were polite, professional and explained the process perfectly. Extremely satisfied!

BRANDON P. / Appleton

Other Device

verified purchase

03.18.2021

Super fast service and friendly staff

MARK H. / Appleton

Device Repair

03.17.2021

I was having trouble charging my I-phone for quite some time. I've never used this company before so I wasn't sure what to expect. I walked in and the sales person greeted me very professionally. I explained my iss...

LINDA H. / Appleton

iPhone 7 Repair

verified purchase

03.17.2021

It needed a new battery, did have to return to store since home button cable got snapped...but you fixed it, so no biggie! Employee very polite!

KELSEY D. / Appleton

Samsung Galaxy Note 10 Plus Repair

verified purchase

03.16.2021

Super nice guy, friendly, helpful, quick, and knowledgeable! My phone works wonderfully; thank you!!!

KELSEY D. / Appleton

Samsung Galaxy Note 10 Plus Repair

verified purchase

03.16.2021

Super nice guy, friendly, helpful, quick, and knowledgeable! My phone works wonderfully; thank you!!!

KRISTIN S. / Appleton

Google Pixel 3 Repair

verified purchase

03.15.2021

The employee that helped me was very friendly and my phone is working great!

RON L. / Appleton

PlayStation 4 Repair

verified purchase

03.08.2021

Everyone there was awesome. They had my PS4 fixed the same day.

AUSTIN L. / Appleton

Nintendo Switch Repair

verified purchase

03.06.2021

My Nintendo Switch Joyticks were starting to fail, but UBIF got them fixed perfectly!

MICHAEL T. / Appleton

Samsung Galaxy S10 Plus Repair

verified purchase

03.02.2021

Noah and Austin both friendly and knowledgeable. Noah went out of his way to pick up the parts needed to repair my phone.

STEVE G. / Appleton

iPad Air 3 Repair

verified purchase

02.22.2021

Excellent service! Thanks

GEORGE B. / Appleton

iPhone 6 Repair

verified purchase

02.21.2021

Very impressed with Noah. Helpful, courteous, and repair was completed when promised.