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I was clearly communicated expectations about my device throughout the repair process.
Was the staff courteous and helpful throughout my repair process?
My device functions and feels as good or better than expected after my repair
Whether you had a stellar experience or you think there’s room for improvement, please let us know. We value your experience at uBreakiFix above anything else. We want to hear from you!
The repair was quick and perfectly done
Josh was very professional, knowledgeable, helpful & went out of his way to make sure everything was taken care of in the best way possible. I will definitely recommend him & the business to others.
I broke the screen on my pixel 7 pro on Monday afternoon. I actually got an appointment the same day. The employees were super helpful and fixed it quickly. I was able to pick it up same day.
Alex, the Customer Service Rep at the store was FANTASTIC! Because of the way Alex handled the repair of my i-phone, Alex made a lifelong customer of ubreakifix company. Alex took my phone that Verizon tech suppor...
Service staff was great, but they thought they had fixed my phone & unfortunately, it began restarting as soon as I stated using it that evening. So...not fixed.
Because Google can't build a quality product from their factory.
Josh was super nice, did quick work
Prompt and knowledgeable. Completed repair same day.
Very helpful and very fast.
It took longer than expected (they seemed busy) and they would not accept a $10 off repair offer I received in my email after I scheduled. They said Samsung would not honor but it could've been $10 off labor inst...
Excellent technical and customer support.