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I was clearly communicated expectations about my device throughout the repair process.
Was the staff courteous and helpful throughout my repair process?
My device functions and feels as good or better than expected after my repair
Whether you had a stellar experience or you think there’s room for improvement, please let us know. We value your experience at uBreakiFix above anything else. We want to hear from you!
Fast and easy no problems
Took care of the problem with my phone in a matter of hours
Had to go back 2 additional times first one was rear panel was lifting in corner they didn't resolve 2nd was also due to rear panel lifted and proximity sensor not working due to main board being misaligned not all...
The technicians I dealt with were helpful and knowledgeable.
Friendly and prompt service
Everyone was friendly and knowledgeable. Fast service! Wonderful experience!!
John made every attempt to fix the problem but alas the phone could not be saved. It was a Samsung problem not Ubreakifix.
I'm so impressed by the customer service at the store we visited!! The counter agent was multitasking and helping everyone so that there was minimal wait time !! AND my sons phone was able to be fixed in the timefr...
Good communication and didn't give up on a more difficult repair. Computer repaired and works great!
Helpful and speedy resolution of my battery problem.
Friendly, polite, and knowledgeable
Great repair in a short amount of time, and friendly, hip staff. I wish Apple’s price for a replacement screen cover was lower, but that’s not ubreakifix’ problem. Thanks for a very good job!