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I was clearly communicated expectations about my device throughout the repair process.

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Was the staff courteous and helpful throughout my repair process?

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My device functions and feels as good or better than expected after my repair

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What Our Amherst Customers Are Saying

Whether you had a stellar experience or you think there’s room for improvement, please let us know. We value your experience at uBreakiFix above anything else. We want to hear from you!

Write a Review

out of 238 reviews

4.6

Star Rating

198

Pamela E. / Amherst

Samsung Galaxy S22 Ultra 5G Repair

verified purchase

06.14.2022

Friendly and prompt service

Jenifer J. / Amherst

Samsung Galaxy S20 FE 5G Repair

verified purchase

05.30.2022

Everyone was friendly and knowledgeable. Fast service! Wonderful experience!!

Paul L. / Amherst

Samsung Galaxy J3 Repair

verified purchase

05.29.2022

John made every attempt to fix the problem but alas the phone could not be saved. It was a Samsung problem not Ubreakifix.

NICOLE P. / Amherst

iPhone 11 Repair

verified purchase

05.27.2022

I'm so impressed by the customer service at the store we visited!! The counter agent was multitasking and helping everyone so that there was minimal wait time !! AND my sons phone was able to be fixed in the timefr...

Cloyd T. / Amherst

iMac Repair

verified purchase

05.25.2022

Good communication and didn't give up on a more difficult repair. Computer repaired and works great!

GRETA D. / Amherst

iPhone XS Repair

verified purchase

05.15.2022

Helpful and speedy resolution of my battery problem.

DARRIN P. / Amherst

Samsung Galaxy S22 5G Repair

verified purchase

05.06.2022

Friendly, polite, and knowledgeable

Roger P. / Amherst

iPhone 13 Repair

verified purchase

05.01.2022

Great repair in a short amount of time, and friendly, hip staff. I wish Apple’s price for a replacement screen cover was lower, but that’s not ubreakifix’ problem. Thanks for a very good job!

Cathleen C. / Amherst

Google Pixel XL Repair

verified purchase

04.24.2022

Tech person went above and beyond in fixing the phone. We were having a family emergency, employee responded with kindness and quick repairs. Thank you.

John B. / Amherst

iPhone 13 Pro Repair

verified purchase

04.10.2022

Fast, Friendly and Thorough--perfect! Replaced my cracked phone screen in 19 minutes!

Robert M. / Amherst

PC Repair

verified purchase

04.07.2022

The guy was great no problem

William W. / Amherst

Samsung Galaxy S21 5G Repair

verified purchase

03.31.2022

Staff was incredibly helpful and went above and beyond when I not only had a phone issue but when I probably was not in the best headspace due to significant pain. There was no point where the ubreakifix staff made...