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Price was very reasonable but I had to call for status of repair
James went way above and beyond. He is absolutely great!
Repair seems to be working fine. There was late communication getting back to me upon the repairs completion.
Courteous and helpful
My Macbook Pro had a fried charging port and possibly a dead battery. The guy in the store was courteous and set expectations for what might be wrong and how long it would take to diagnose. The guy who called to...
Although the repair I hoped for couldn't be done, I did get a tuneup that makes a difference. Personnel are polite and helpful, as well as patient with the less tech-savvy.
Attentive. Caring. Understanding. Professional. Gracious.
Ease and quickness of getting service
Gerald the associate really helped me
Unfortunately my device wasn't fixable despite multiple attempts by the staff and there was no charge because it couldn't be fixed.
Tried everything they could to fix my laptop.