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Although they weren't able to fix it they did tell us to send it back that it was still under warranty and returned my deposit . Perhaps they should have said about the warranty before deciding to attempt to fix it...
they were helpful, knowledgeable and communicated clearly
The staff did everything possible in an extremely fast, professional and friendly manner. Unfortunately, because my tablet has a sealed battery that cannot be replaced, they were unable to fix it. But I would highly...
Customer service and friendliness of employee who helped me
Thoughtful people. Professional handling of repair. Excellent results.
Very courteous and communicated during thenentore process. It could cost more than double to repair my device then to get a new one. And they let me know that
We were not notified when repaired unit was ready. We had to call.
Only place that repairs Kindle Fire 8.9 screen within an 1 hour drive of Chesterfield, VA. Though the repairs were fine, it would have been nice to get confirmation that they received my Kindle Fire as it was mail...
Very nice and extremely accommodating. Didn't try to sell or talk make into something I didn't need.