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They explained what they could do to try to fix before they started to work on my phone. Unfortunately it couldn't be fixed. Then they didn't charge me.
Great service. Diagnosed and provided solution for problem in a timely manner.
Zach Rodewald was awesome
Friendly and helped me out right away.
Although they didn't repair my phone, they were able to explain what broke on the phone. I didn't repair it because it cost more than the phone was worth.
Daniel was professional and polite. The problem was resolved quickly, and fixed same afternoon. Neither Verizon or Geek Squad could help me with my phone. Verizon just wanted me to buy a new phone.
Successfully repaired an older phone...
Staff was courteous and promptly diagnosed the problem and priced the repair costs. Repair was done same day and ready as promised,
A+++ Customer Service! Jeremy was Amazing and knowledgeable. Tried to help with insurance provider to save me some money...but didn't work out with insurance claim. He still was able to help fix my Galaxy S6 screen...
Staff members were knowledgeable and helpful.
I had a very strange issue with my phone and my carrier was completely unhelpful and Samsung directed me to use UBREAKIFIX. They expediently addressed my issue and were friendly and communicative. If I ever have a...
The rep that helped me was quick and efficient, seemed very knowledgable.