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Came in with a dust problem on charging port, expect to pay a minimum $50 fee, they fixed it for free. Everyone at the store super nice and helpful - waaay different than most retail stores in NYC.

It would have been nice to know about having to do a factory reset in advance. After restarting the fingerprint scanner did not work initially.

Manager Yoshi is the man! Went the extra mile. got it done!

Yoshi was excellent. Courteous, knowledgeable, efficient. Tremendous care taken.

Nick was very thorough and had excellent customer service. He explained in detail in a manner that I could understand and he fixed my phone quicker than the expected time. Thank you Nick, for everything!

Too many to get them all in here - Google Fi made this entire process nearly impossible, and Yoshi was able to cut through alllllll of it with a couple pieces of knowledge and questions that let me control which lo...

Solid work and fast service. Friendly staff thumbs up

The part was in stock and the repair went smoothly.

Mark Antigua of the Jackson Avenue location in Long Island City, Queens went above and beyond to identify a cost-effective solution for my broken phone. He was very emotionally constant and empathetic with a consta...

Even though it took a month they made my laptop work so they get a 4 because it took too long.

Ready much later than told

Quick repair for my son's iPhone. Thank you very much!!!!!!