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Whether you had a stellar experience or you think there’s room for improvement, please let us know. We value your experience at uBreakiFix above anything else. We want to hear from you!
longer than expected turnaround time.
very helpful staff, and a quick turn around as well :)
Even though you were unable to repair my kindle, all attempts were made to try. Jeff was very helpful, explaining that it was very unlikely from the get go that it may not be able to be fixed.
Repair was excellent. Staff was very friendly. Process took much longer than expected. I was initially told 1 week. I received an email and was told it would be another week. I sent 3 emails over the next several...
Communication and quality of fix
Got the job done in a timely manner ... in the middle of a pandemic!! Thank you!
Although they weren't able to fix it they did tell us to send it back that it was still under warranty and returned my deposit . Perhaps they should have said about the warranty before deciding to attempt to fix it...
they were helpful, knowledgeable and communicated clearly
The staff did everything possible in an extremely fast, professional and friendly manner. Unfortunately, because my tablet has a sealed battery that cannot be replaced, they were unable to fix it. But I would highly...
Customer service and friendliness of employee who helped me
Thoughtful people. Professional handling of repair. Excellent results.
Very courteous and communicated during thenentore process. It could cost more than double to repair my device then to get a new one. And they let me know that