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How would you rate your experience with us? *
Reason for Rating *
How likely are you to refer a friend or family member to one of our stores? *
I was clearly communicated expectations about my device throughout the repair process.
Was the staff courteous and helpful throughout my repair process?
My device functions and feels as good or better than expected after my repair
Whether you had a stellar experience or you think there’s room for improvement, please let us know. We value your experience at uBreakiFix above anything else. We want to hear from you!
Matt was very honest and helpful.
The service rep was fantastic. Credo. He was alone late Monday evening and handled every customer with a great attitude even the not so friendly customers.
You forgot to put the sim card back, my wife had to come back to the shop to get it.
My appointment was set up, I walked in early, they helped me and then said my phone would be fixed same day in a couple hours and it was. Great job!
The staff was super understanding and helpful. Also very courteous anf knowledgeable.
Phone was fixed quickly and within the quoted timed. The techs, Matt and Willie were knowledgeable and helpful.
My technician was very sweet and took great care to keep me updated on how long it would take to fix my phone.
Credo was professional, friendly and very helpful. I appreciated the high level of customer service!
Quick accurate service. Phone was ready one hour earlier than promised
Very helpful, friendly cleaned my phone for no charge
Prompt and pleasant and on time!
Phone covered under Samsung warranty