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I was clearly communicated expectations about my device throughout the repair process.
Was the staff courteous and helpful throughout my repair process?
My device functions and feels as good or better than expected after my repair
Whether you had a stellar experience or you think there’s room for improvement, please let us know. We value your experience at uBreakiFix above anything else. We want to hear from you!
Service tech performed above my expectations.
Josh really took care of my needs
Even though there were some wrinkles, Josh handled them competently, always letting me know exactly what was happening and why. And my phone is fixed!!!
Set up appointment to have a battery on my iPhone replaced. Replacement was completed in around 15 minutes to my satisfaction.
Was fixed very quickly and did a great job!
Never received a call regarding the issue or status/ progress of the repair
Screen went blank and would not turn on, turn off, etc.
The iPhone looks great. Service was very fast.
Fast, friendly service. During the battery replacement, there was an issue created by the installer that affected the display. They did fix it, but didn’t inform me that they had replaced the lcd.. I discovered...
Everything was great, would have liked an upgraded screen option when I scheduled, or just having it i stock
My Samsung S7 developed an enlarged battery. Being that I was traveling to Normal for other business anyway; I stopped by Best Buy. I spoke to a pleasant employee who stated that Best Buy only works on Iphones. He...
Erase old phone for return