Whether you had a stellar experience or you think there’s room for improvement, please let us know. We value your experience at uBreakiFix above anything else. We want to hear from you!
Did not call or email for pickup
Went beyond my expectations.
Knowledgeable staff and an efficient operation. I was impressed. The phone works great now!
Excellent service from start to finish
This is the third device that I have have serviced by UBREAKIFIX. Each time my devices were fixed right, the job was quick and everthing was up front. UBREAKIFIX is always my first option if I can't do it myself.
So far all of my experiences were great.
Long wait in store while battery was being replaced.
Excellent work, better than new.
Good fast service, friendly staff, understanding of older phones, professional repair
Great job was done but only thing was I had to call to see if phone is done they forgot to I told them to email me utilize instead they text my phone which they had the phone
Great service! Johnathan and Dylan helped me with my phone repair. Quick repair and great communication every step of the way. They gave me a realistic time frame for when my phone would be ready. Their rates are v...
Friendly staff, great comprehensive service. Appreciate the store following physical distancing guidelines.
Needing a Samsung Galaxy Note 5 repair shouldn’t ruin your plans for the day or put your life on hold. And a small issue like a cracked screen or a battery that won’t charge shouldn’t mean that you have to go out and buy a brand new device. Do the easy and economical thing; bring your broken Samsung Galaxy Note 5 to your local uBreakiFix. We’ve got knowledgeable technicians and high-quality parts to complete any Galaxy Note 5 repair you might need.
Whether your phone took a stumble and has a cracked screen or took a dip in the pool and is suffering from water damage, we’ve got a repair service that can fix it. We know that it’s not easy to be without your phone for any length of time, especially if you have to keep in contact with work or your family, so we never keep your device longer than absolutely necessary to complete the repair. Our most common repairs such as screen and battery replacements typically only take half an hour to complete. Other more complicated repairs can take a few hours, but we’ll update you at every step of the process so you know exactly where your device is and who is working on it.
Every device that is brought in undergoes a simple repair diagnostic to help determine what the issue is. This service is completely free for all customers and nobody is under any obligation to continue with a repair after the diagnostic. During the diagnostic, a tech will examine the surface of the device as well as test a few basic functions such as the camera, battery and microphone. This helps determine the root of the issue and also if the problem affected any other components of the device. Once we determine the issue, the technician can recommend a repair service as well as provide a quote. We don’t believe in surprising anyone with hidden fees or taking on extras that you don’t need, so the price you are quoted is the price you’ll pay.
Part of our efforts to keep the repair process as transparent as possible is to ensure that you’re getting the best possible price on your repair. We offer a low price guarantee that promises to match and beat any lower advertised price for the same repair. We do this because we don’t believe that anyone should cope with a device that doesn’t work over price.
We offer a 90-day warranty on all of our repaired devices just in case anything goes wrong after you leave our store. This warranty is valid at any ubreakiFix location across the country so no matter where you and your Galaxy Note 5 go, you’ll always be covered.
Don’t cope with a broken Galaxy Note 5 any longer. Visit your local uBreakiFix location and start your repair today.