At uBreakiFix we’re obsessed with gadgets and gizmos. We’re the folks standing in line on launch day waiting for the latest smartphone or gaming console. We love all things tech and we’re experts at what we do.
uBreakiFix fixes electronic devices (it’s in our name after all). From the classic phone drop in the parking lot to the tablet in the toilet. We’ve seen it all. We understand how traumatic it is when you break your favorite devices and we want you to feel better the moment you walk in.
We’re not overly sentimental, but we do what we do because we care about people and their tech. That’s why uBreakiFix works; we put our customers above anything else. Of course, we love fixing cracked screens and broken charge ports, but we get our satisfaction from helping out folks who lost their connection to the outside world.
People living and working in Northern Kentucky rely on their gadgets and nobody wants to put everything on hold when something goes wrong. When you bring your device to a uBreakiFix, you’re getting a high-quality repair at an affordable price with the bonus that you’ll get your device back in under an hour. We have professionally trained technicians who are equipped with all the tools needed.
We got our start fixing iPhones and smartphones but we are also pros at tablet repair, computer repair, and game console repairs. The most common repair service is glass and LCD replacement, charge port repairs, battery replacements and water damage cleanups. If your computer has a virus that needs to be removed or lost data that you would like recovered we can help with that too.
We have a variety of services that will fix anything that is wrong with your device. We use a complementary diagnostic exam to determine which will be best for you. During this exam, an expert technician examines the basic functions of the device as well as checks for surface damage. Even if you're not sure exactly what the problem is, this service will get down to the bottom of it. All of our diagnostic exams including our water damage diagnostic are free of charge and customers are under no obligation to continue with a repair afterward.
We don't believe that anybody should have to cancel important plans or wait around for their device to be repaired. Most of our repairs can be completed under an hour so you can get back to enjoying your day. We want every customer to be confident that they are getting the highest quality repair at the lowest price so we honor a low price guarantee. If you can find a lower advertised price for the repair, we will match that price. We also have a standard 90-day warranty that protects the repair and is valid at any uBreakiFix location in North America.
Stop in at our Florence or Newport stores and start enjoying your device again.
Whether you had a stellar experience or you think there’s room for improvement, please let us know. We value your experience at uBreakiFix above anything else. We want to hear from you!
The Battery Replacement is great - phone is working much better now !!!!
Quick service and the guy was nice
Excellent customer service. I was sad they couldn’t fix my laptop but they were very helpful and did everything possible to repair. I was shocked that I wasn’t charged a diagnostic fee.
Ubreak really came through for me when I broke my phone I highly recommend them didn't take very long and staff will help you anyway they can
You fixed the problem in a day.
Consistent work to make sure my device was repaired and running optimally.
The tech was awesome! He was here early and only took about 20 minutes to repair the screen and have the phone fully functional again.
Employees were very helpful from my beginning phone call to the end when I picked up my fixed phone. Jacob L. was my technician and he was super nice and helpful. Repair was done in a timely manner. Actually my phon...
iPhone looks better than before.
Very quick turnaround on my repair (hrs). Communication is excellent. The issue and fix were explained to me in terms I could understand and not a bunch of technical jargon.
Very friendly and quick service!
Fix the cover on the phone with quickness. Awesome job!