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Whether you had a stellar experience or you think there’s room for improvement, please let us know. We value your experience at uBreakiFix above anything else. We want to hear from you!
Great customer service, quick and reasonably priced services.
Great service. Had my laptop back in half the time they stated. Great job!!!
When dropping off my computer, the staff person refused to come out to pick it up from my car even though I explained on the phone that due to COVID I needed that service. Everyone else was very helpful.
Everything was completed as expected. Could have had more communication on progress.
Great staff. Quick service. Got my laptop up and running and didn't even charge me!!!
Took five weeks to get the replacement part
Your techs and CSR were great throughout the process. Very helpful and trustworthy (which I value)
Thoroughly searched out the issue with my computer
Dropped of the adaptor with the laptop; did not receive adaptor when the laptop was picked up. Need to make another trip
Overall Positive experience. Had laptop fixed over holiday season. quoted 2-3 days, took over half a month to complete. Parts could have been ordered earlier, I thought the 'call to confirm repair' was pointless, s...
The laptop works and looks better than before! The new screen is simply better than the factory one that came with it.
Process took a long time. 3+ days just for diagnostics.