Whether you had a stellar experience or you think there’s room for improvement, please let us know. We value your experience at uBreakiFix above anything else. We want to hear from you!
Service was fast and the issue was fixed.
Friendly, knowledgeable, had access to the information that was needed. Plus he told me my problem was still under warranty!
Friendly, quick service...my phone works great again!
They were able to fix my issue by replacing the loud speaker, in my phone. I am very happy with this. The reason there isn't a 5 star rating for, "My device functions and feels as good or better than expected after...
The guy was very knowledgeable and fixed my phone without any problems.
Fantastic, Fast, and Supportive technicians. Got my phone fixed quickly and without any issues.
Service as usual first rate. Customer service experience is what separates this location.
Great customer service from first phone call to picking up my repaired phone!
uBreakiFix is a Google authorized repair partner. We partnered with Google in 2016 to make walk-in Google Pixel repair accessible and affordable. Google helps us train our technicians in Mt. Juliet so that we’re always ready to assist Pixel owners, whether they need a Pixel 4 XL repair or something for an older model.
Our Mt. Juliet store uses OEM parts for every Google Pixel repair. Some aftermarket parts are decent quality, but to assure that your phone works like-new especially after something like a Pixel screen replacement, it’s important to use genuine parts. If you had a Pixel screen replacement done elsewhere and your touchscreen reacts slowly or unexpectedly, the solution could be as simple as replacing it with an OEM one.
Our Google Pixel repair process begins with thorough and important diagnostic tests. If you have a lock code on your phone, we’ll need it to do this, and also to test your phone again when the repairs are finished to make sure everything is working as it should. These tests are important for us to gain a complete understanding of the condition of your phone, even prior to something like a Pixel screen repair. We are transparent with our customers, and will discuss our findings with you in full so that you can make a decision that fits your schedule and budget.
No matter what our diagnostic tests reveal, our Mt. Juliet team is prepared and equipped to handle your repair. We specialize in some of the most common hardware issues for Pixels, including replacing screens and batteries, fixing charging ports that won’t charge, swapping out broken buttons, and saving your Pixel from water damage. Each repair comes with a 90-day warranty for the quality of parts and labor.
Pixel screen replacement is our fastest service. We can get you in and out of our Mt. Juliet store with a brand-new screen in just 20 minutes. Any other repair, barring water damage, takes about an hour. If you come in for a Pixel screen repair and want to wait in-store, you are absolutely welcome to do so. If you’ve got errands to run or perhaps need a more complicated Pixel 3a XL repair, we’ll give you a time estimate so you can come back when your phone is ready.
We guarantee a low price for our customers by price matching competitors who provide an identical service for less money. Our prices are set low to begin with, but as the market fluctuates, you might find a cheaper option. We want to be your go-to place for Google Pixel repair, so let us know and we’ll beat their price for you by $5! Be sure to mention the specific device and service, like a Pixel 3a repair for a new front camera.