Whether you had a stellar experience or you think there’s room for improvement, please let us know. We value your experience at uBreakiFix above anything else. We want to hear from you!
Very professional. Friendly. Quick. Overall excellent experience.
I had prompt service and good customer service attitude.
I suspected my phone had water damage. When they opened it up they determined it did not and instead of making unnecessary repairs and charging me they simply put it back together and did not charge me at all. Ver...
The service was courteous and friendly. I only leave the 4 star because I had to follow up a few times to inquire about parts after my initial repair request. My phone is a Galaxy J7 Halo and there seemed to be some...
Friendly and great service
Everything was great
excellent service, completed on time
Friendly, fast, fair, and efficient.
The guys were very accommodating. I dropped my phone in water and explained to them that my husband was in the hospital and needed it badly. They repaired it as soon as they could.
All parts and labor that we provide are covered by a 90-day warranty. If your repaired device seems to be having issues after a repair, please visit uBreakiFix right away for warranty diagnostics. We will be happy to diagnose and replace any defective parts that were used during the original repair. Please keep in mind that the warranty does not cover physical damage (such as broken screen) or water damage done to the device after the initial repair.
How do you know that you are always getting the best price for your repair services? Because uBreakiFix offers a Low Price Guarantee on all local competitors’ regular advertised pricing.
You, the Customer, are the most important aspect of our business at uBreakiFix. From our friendly, well-trained staff at each location to a dedicated Customer Consultant Team, rest assured your satisfaction is our number one priority.
Our low price guarantee ensures that we always offer the best price to our customers. Just bring in any local competitor’s published price for the same repair, and we will happily match and beat their price by $5.
The repair price must be a regularly published price. This offer does not apply to competitor's specials, coupons or other discounts.
If you’re looking for a professional and affordable repair for your smartphone, tablet, or computer in Marion, look no further than uBreakiFix Marion. If your screen is cracked, your battery could use a replacement or your device is no longer working after water damage, we can fix it. Don’t spend your hard earned money on a new device when a repair from uBreakiFix can make yours as good as new. We use the highest quality parts and our technicians are trained to fix any device, even brand new ones, so there’s no repair we can’t tackle.
Our repair process is designed to be quick and easy. We perform a free diagnostic service on every device to make sure that we know exactly which repair service will best solve the issue. Customers are under no obligation to continue with a repair after the diagnostic, but we like our customers to be armed with all the information they need to make a decision. We know how upsetting it can be to break your device and we want to give you peace of mind.
Appointments aren’t necessary at uBreakiFix and you’re free to come on in whenever is most convenient for you. When you drop your device off at our location, you’re talking with the person who is actually going to be taking care of your device. All of our repairs are completed right in our secure store and you never have to wonder where your device is or who is handling it. Our customers also love our quick repair times. Most repairs can be done in about an hour, so you are never wasting your whole day waiting around.
We care about our clients’ peace of mind, and we promise to treat each person and their equipment with care and respect. Many of our parts come directly from the manufacturer, and when OEM parts are not available, we only order OEM quality parts. Likewise, we promise that we will always be honest with our customers. We’ll never sell you unnecessary repairs and will always stand by our work. All our repairs come with a 90-day warranty on parts and labor, so if you have any problems with your device after we’ve worked on it, we’ll fix it again for free.
uBreakiFix Marion is happy to help the citizens of Marion and the surrounding communities with all of their electronics repair needs. If you’d like a free repair diagnostic on your device, visit us today.
I am the owner of uBreakiFix-Carbondale and uBreakiFix-Marion. I’ve been repairing phones and computers for over 10 years. In that time, I’ve fixed it all - from desktops with literal bugs in the machine to iPhones that have been crushed on the highway. My focus is building a team of technicians who can fix any device that comes through our door.
I’m the General Manager of the uBreakiFix-Southern Illinois stores. I began working with this team as a tech in July 2017. I began taking apart electronics around the house when I was a kid. A few years later, I got my first computer, which was just a keyboard that plugged into my TV. My first desktop computer was a 1978 TRS-80 from Radio Shack.
I am the manager of uBreakiFix-Carbondale.I joined this team in October of that year. Previously, I’d worked as a We Fix It master technician at Batteries + Bulbs in Wisconsin. My favorite devices to work on are the iPhone 6 series and Samsung Galaxy S8 and newer models.
I am the assistant manager at uBreakiFix - Southern Illinois. As a kid, I lived next to a guitar shop, and spent my afternoons in that shop learning how to solder on audio equipment. I began working with this team in February of 2018. Aside from audio equipment, my favorite devices to work on are the Galaxy S8 and iPhone X and XR.
Our customer service staff loves helping people. If you're having trouble with something we'll do our best to help!