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Whether you had a stellar experience or you think there’s room for improvement, please let us know. We value your experience at uBreakiFix above anything else. We want to hear from you!
AWESOME!!!!!!! I could not be happier!
Ethan was knowledgeable and friendly. I had completely locked myself out of my iPhone, and within minutes my phone was restored.
The staff was extremely polite and helpful. Their customer service is top notch!!!!
My phone died ... no signs of life. Hoping that it was just a dead battery, I charged it for 24 hours ... still nothing. Looking for a new replacement was daunting to say the least so I decided to try getting it re...
You are doing an awesome job.Wait time is always toooo long,but customer service is top notch!!
Excellent customer service
I went into the Hiram store thinking I needed to have the charging port replaced. Rachel said it may just need to be cleaned. She came back in less than 10 minutes and said it's working now. No charge. I told her...
My dad did something to his phone & we couldn't figure out what. I went into the store expecting to wait but was greeted by Jess who was smiling and happy to help me. I explained what the phone was doing, she ret...
Exceptional service! Jess knew exactly what was wrong and saved me time and money. I am a customer for life!
Marc and Rachel were great! Check in was easy and efficient. Marc broke things down to where I was able to understand. Rachel let me know if additional services that UBIF offers that I will def utilize for future r...
Jess was amazing! She removed the metal piece stuck in my 7 year old's iPad charging port at no charge. The LEAST I could do was to give her the well-deserved glowing review!
iPhone Charger/Headphone wasn’t working properly.