Whether you had a stellar experience or you think there’s room for improvement, please let us know. We value your experience at uBreakiFix above anything else. We want to hear from you!
Zach helped get debri out of my brother's iPhone 7 Plus for free. He went above and beyond by cleaning the speaker holes too.
I worked with 3 people at the store, trying to get my galaxy s9 fixed. Samsung kept telling me different things about my warranty and then their computer system went down... it was a hot mess. The folks at your stor...
My second or third time for a repaid on varius things from computer and now my cell phone, totally satisfied, as always.
Diagnosed and fixed the problem on my laptop quickly. Good communication throughout the process. Very friendly.
Communication was a little spotty and there was some confusion over the status of the device and when it would be finished (parts missing, parts waiting, etc.), but otherwise service was great.
Excellent job. Fast too! Better than expected!
They need to be very simple in their explanations, i found myself over whelmed with the technical expertise language. So, if a customer is clearly not very technical they should be able to adapt thier communication...
Fast service and friendly staff
Great service and expectations were set. Phone took 2 hours to replace screen, which is what I was prepared for based on their communication. Highly recommend!
All parts and labor that we provide are covered by a 90-day warranty. If your repaired device seems to be having issues after a repair, please visit uBreakiFix right away for warranty diagnostics. We will be happy to diagnose and replace any defective parts that were used during the original repair. Please keep in mind that the warranty does not cover physical damage (such as broken screen) or water damage done to the device after the initial repair.
How do you know that you are always getting the best price for your repair services? Because uBreakiFix offers a Low Price Guarantee on all local competitors’ regular advertised pricing.
You, the Customer, are the most important aspect of our business at uBreakiFix. From our friendly, well-trained staff at each location to a dedicated Customer Consultant Team, rest assured your satisfaction is our number one priority.
Our low price guarantee ensures that we always offer the best price to our customers. Just bring in any local competitor’s published price for the same repair, and we will happily match and beat their price by $5.
The repair price must be a regularly published price. This offer does not apply to competitor's specials, coupons or other discounts.
Are you having problems with your electronic devices? Come pay us a visit at Hilliard! Our friendly and helpful techs will assist you with any electronic repair. From iPhone glass replacement to water damage issues, we fix anything with a power button. Most repairs are completed the same day and all of our work is backed by a 90-day nationwide warranty. Smartphones, computers, and gaming consoles are all serviced by us at Hilliard. Your precious electronics are safe in our hands.
Our customer service staff loves helping people. If you're having trouble with something we'll do our best to help!