uBreakiFix Cincinnati
Cincinnati, OH 45249
Map and Directions
Store Hours
Mon - Sat: 10:00AM - 7:00PMSun: 12:00PM - 5:00PM
Walk-ins are always welcome.
Services
What Our Cincinnati Customers Are Saying
Whether you had a stellar experience or you think there’s room for improvement, please let us know. We value your experience at uBreakiFix above anything else. We want to hear from you!
PHYLLIS Z. / Cincinnati
Everything was great except they led me to believe that my phone would be ready in as little as one hour, but up to two hours. After over two hours I still did not get a text or call so I called in and was told the...
ERIC K. / Cincinnati
Communication of the staff and quality of the repair
MICHAEL F. / Cincinnati
Excellent nice service
LINDA Z. / Cincinnati
Good service. Good advice
SCOTT J. / Cincinnati
Everyone was friendly and did a great job.
JILL B. / Cincinnati
ERIC L. / Cincinnati
They stayed 30 minutes late to fix my phone. I appreciated that. Great team.
SHANNON M. / Cincinnati
staff super friendly
MIKE S. / Cincinnati
Chris was outstanding. He fixed my phone within minutes. Replaced my screen, battery and added a screen protector while I waited. Verizon’s solution was to upgrade my phone for $500 !!! I highly recommend ubreakifi...
MELINDA W. / Cincinnati
I had no ware else to go. Single mom. On social Security I can’t drive due to seizures with an 18-year-old son that doesn’t drive they came to the rescue they fixed it and it was worth the money thank you so much ....
DENNIS G. / Cincinnati
I have used UBreakIFix in the past. As I've come to expect, they once again delivered as promised.
CREIGHTON P. / Cincinnati
Fantastic service, but the price is way to high to be competitive
How we try to serve you
90-Day Warranty
All parts and labor that we provide are covered by a 90-day warranty. If your repaired device seems to be having issues after a repair, please visit uBreakiFix right away for warranty diagnostics. We will be happy to diagnose and replace any defective parts that were used during the original repair. Please keep in mind that the warranty does not cover physical damage (such as broken screen) or water damage done to the device after the initial repair.
Low Price Guarantee
How do you know that you are always getting the best price for your repair services? Because uBreakiFix offers a Low Price Guarantee on all local competitors’ regular advertised pricing.
Customer Support
You, the Customer, are the most important aspect of our business at uBreakiFix. From our friendly, well-trained staff at each location to a dedicated Customer Consultant Team, rest assured your satisfaction is our number one priority.
Low Price Guarantee
Our low price guarantee ensures that we always offer the best price to our customers. Just bring in any local competitor’s published price for the same repair, and we will happily match and beat their price by $5.
The repair price must be a regularly published price. This offer does not apply to competitor's specials, coupons or other discounts.
How to match a uBreakiFix Repair Price to another retailer's price:
- Just request the price match right at the register while checking in a device for repair.
- Please remember, once the work order is printed and signed the price is not subject to change.
The following are guidelines and limitations:
- Price matching is only available for repair services listed on uBreakiFix.com
- The price in question must be published (either print or online) by a local retailer with a brick and mortar store front within 10 miles of the uBreakiFix location
- If the device you are seeking to repair is a repair service that uBreakiFix provides as an authorized service provider for an original equipment manufacturer, the local competitor must also be an authorized service provider and use original equipment manufacturer parts to repair the device
- We reserve the right to verify the price of the identical, in-stock repair components at the retailer location (i.e., size, model, brand, color, spec).
- We do limit quantities to one-per-customer, per repair, per day
Lowest Price Guarantee does not apply to:
- Repair Prices from auctions or retailers requiring memberships
- Prices from mobile repair providers, or any repair provider without a brick and mortar store front
- Repair services that uBreakiFix provides as an authorized service provider for an original equipment manufacturer unless the local competitor is also an authorized service provider for the same original equipment manufacturer
- Repair prices that are dependent on add-ons, other items, fees, or charges
- Bundle offers, instant rebates, mail-in offers, or offers that include financing
- Prices that require minimum purchases amount or quantity
- Repair prices that other retailers have listed as clearance, close out, liquidation, special hour/flash/limited quantity offers
- Repair prices that utilize damaged or used components
- Misprinted or inaccurate prices
Location Information
If you’re looking for a professional and affordable repair for your smartphone,
tablet, or computer in the Mason/Lebanon area, look no further than uBreakiFix
Cincinnati. If your screen is cracked, your battery could use a replacement or your
device is no longer working after water damage, we can fix it. Don’t spend your
hard earned money on a new device when a repair from uBreakiFix can make yours
as good as new. We use the highest quality parts and our technicians are trained to
fix any device, even brand new ones, so there’s no repair we can’t tackle.
uBreakiFix Cincinnati is conveniently located at 4766 Fields Ertel rd. Our location is
surrounded by Kings Auto Mall, Kohl’s, and Home Depot. Simply take the
Mason/Montgomery Exit off of 71. Our shopping center contains BlownCity, Kings
Toyota, Adrenaline Trampoline Park, and Hot Pot Noodles. We love our community
because it has maintained that small town feel with big-city amenities.
Our repair process is designed to be quick and easy. We perform a free diagnostic
service on every device to make sure that we know exactly which repair service will
best solve the issue. Customers are under no obligation to continue with a repair
after the diagnostic, but we like our customers to be armed with all the information
they need to make a decision. We know how upsetting it can be to break your
device and we want to give you peace of mind.
Appointments aren’t necessary at uBreakiFix and you’re free to come on in
whenever is most convenient for you. When you drop your device off at our
location, you’re talking with the person who is actually going to be taking care of
your device. All of our repairs are completed right in our secure store and you never
have to wonder where your device is or who is handling it. Our customers also love
our quick repair times. Most repairs can be done in about an hour, so you are never
wasting your whole day waiting around.
We aim to have the highest quality repairs at the lowest possible price. In fact, if
you can find a lower advertised price for the same repair, we would be happy to
match and beat that price for you. We also provide 90-day warranties on all repairs
so that your new parts are protected.
uBreakiFix Cincinnati is happy to help the entire Mason, Lebanon, and surrounding
community with all of their electronics repair needs. If you’d like a free repair
diagnostic on your device, visit us today.
Let us know how we're doing!
Whether you like to play games, take selfies, or just need to get work done, we fix and reunite you with your device. We put our customers first, always.
Learn more about uBreakiFixQuestions, Comments?
Let us know!
Our customer service staff loves helping people. If you're having trouble with something we'll do our best to help!
Thank you.
Your message has been transferred to our support team. If you have any other questions or concerns, feel free to .email or call us at 877.320.2237.
