Whether you had a stellar experience or you think there’s room for improvement, please let us know. We value your experience at uBreakiFix above anything else. We want to hear from you!
Great job, but very pricey.
Took phone to Marion store for repair after calling to calling to make sure the parts were available. Was told that they were so I drove 25 miles one way and spent 2 hours waiting just to return and be told the par...
Friendly and organized.
It was super fast and well done!
Repairs are done professionally, quickly and employees are knowledgeable. I strongly recommend their services.
All parts and labor that we provide are covered by a 90-day warranty. If your repaired device seems to be having issues after a repair, please visit uBreakiFix right away for warranty diagnostics. We will be happy to diagnose and replace any defective parts that were used during the original repair. Please keep in mind that the warranty does not cover physical damage (such as broken screen) or water damage done to the device after the initial repair.
How do you know that you are always getting the best price for your repair services? Because uBreakiFix offers a Low Price Guarantee on all local competitors’ regular advertised pricing.
You, the Customer, are the most important aspect of our business at uBreakiFix. From our friendly, well-trained staff at each location to a dedicated Customer Consultant Team, rest assured your satisfaction is our number one priority.
Our low price guarantee ensures that we always offer the best price to our customers. Just bring in any local competitor’s published price for the same repair, and we will happily match and beat their price by $5.
The repair price must be a regularly published price. This offer does not apply to competitor's specials, coupons or other discounts.
Located in the heart of “Little Egypt,” Carbondale is home to the Southern Illinois University. It has a small, college-town vibe with a bustling strip packed with pubs, restaurants, and entertainment venues. Carbondale sits on the outskirts of Giant City State Park, and receives many visitors who come to enjoy the natural beauty of the area as well as the nearby wineries and breweries.
At uBreakiFix Carbondale, we specialize in electronics repairs for smartphones, tablets, computers; in other words, anything with a power button. We can repair everything from broken screens on iPhones and Samsung Galaxy devices to water damage cleanup for tablets and laptops. Whether you need a battery replacement for an aging device, or your PC is giving you blue screens and incessant pop-ups, we can help. Not sure what service you need? No worries. Bring it in and we’ll be happy to diagnose your device’s ailments. Our diagnostics are always free!
The uBreakiFix Carbondale team has more than a decade of experience repairing consumer electronics. We’ve seen and fixed it all. Whether it’s a first-generation Macbook or Apple’s newest iPad, as long as your device has a power button and a problem, we want to work on it. We pride ourselves on fast, high-quality repairs for all consumer electronics, as well as five-star customer service. We believe that the key to a great customer experience is communication. To that end, we’ll keep you updated on the status of your device every step of the way.
We care about our clients’ peace of mind, and we promise to treat each person and their equipment with care and respect. Many of our parts come directly from the manufacturer, and when OEM parts are not available, we order from U.S. suppliers that provide parts made to OEM specifications. Likewise, we promise that we will always be honest with our customers. We’ll never sell you unnecessary repairs and will always stand by our work. All our repairs come with a 90-day warranty on parts and labor, so if you have any problems with your device after we’ve worked on it, we’ll fix it again for free.
I am the owner of uBreakiFix-Carbondale and uBreakiFix-Marion. I’ve been repairing phones and computers for over 10 years. In that time, I’ve fixed it all - from desktops with literal bugs in the machine to iPhones that have been crushed on the highway. My focus is building a team of technicians who can fix any device that comes through our door.
I’m the General Manager of the uBreakiFix-Southern Illinois stores. I began working with this team as a tech in July 2017. I began taking apart electronics around the house when I was a kid. A few years later, I got my first computer, which was just a keyboard that plugged into my TV. My first desktop computer was a 1978 TRS-80 from Radio Shack.
I am the manager of uBreakiFix-Carbondale.I joined this team in October of that year. Previously, I’d worked as a We Fix It master technician at Batteries + Bulbs in Wisconsin. My favorite devices to work on are the iPhone 6 series and Samsung Galaxy S8 and newer models.
I am the assistant manager at uBreakiFix - Southern Illinois. As a kid, I lived next to a guitar shop, and spent my afternoons in that shop learning how to solder on audio equipment. I began working with this team in February of 2018. Aside from audio equipment, my favorite devices to work on are the Galaxy S8 and iPhone X and XR.
Our customer service staff loves helping people. If you're having trouble with something we'll do our best to help!