Give Us Your Feedback

We value your input, let us know how we're doing.

Complete Feedback Form

First Name *

Last Name *

Email Address *

Phone Number

Enter the Date of your Visit

Enter the 7-digit Sale Number on Your Receipt

How would you rate your experience with uBreakiFix? *

Rating out of 5 1 Star (Poor) 2 Stars (Needs Improvement) 3 Stars (Average) 4 Stars (Good) 5 Stars (Excellent)

Reason for Rating *

How likely are you to refer a friend or family member to uBreakiFix? *

Rating out of 5 1 Star (Very Unlikely) 2 Stars (Unlikely) 3 Stars (Neutral) 4 Stars (Likely) 5 Stars (Very Likely)

I was clearly communicated expectations about my device throughout the repair process.

Rating out of 5 1 Star (Strongly Disagree) 2 Stars (Disagree) 3 Stars (Neutral) 4 Stars (Agree) 5 Stars (Strongly Agree)

Was the staff courteous and helpful throughout my repair process?

Rating out of 5 1 Star (Strongly Disagree) 2 Stars (Disagree) 3 Stars (Neutral) 4 Stars (Agree) 5 Stars (Strongly Agree)

My device functions and feels as good or better than expected after my repair

Rating out of 5 1 Star (Strongly Disagree) 2 Stars (Disagree) 3 Stars (Neutral) 4 Stars (Agree) 5 Stars (Strongly Agree)

I’m OK with sharing this feedback on the website. (Don't worry, we won't share any personal information other than your first name.)

What Our Pasadena Customers Are Saying

Whether you had a stellar experience or you think there’s room for improvement, please let us know. We value your experience at uBreakiFix above anything else. We want to hear from you!

Write a Review

out of 270 reviews

4.8

Star Rating

(242)

(14)

(5)

(4)

(5)

MARCIA A. / Pasadena

iPhone 8 Plus Repair

verified purchase

03.13.2021

Quick, great service. Screen for iphone was replaced - looks like new.

CLAIRE S. / Pasadena

PC Repair

verified purchase

02.27.2021

They fixed all my problems and went above and beyond to make my computer work like new! Super quick and efficient.

DIANE T. / Pasadena

iPad (3rd Generation) Repair

verified purchase

02.18.2021

Great job friendly and helpful

SERENA T. / Pasadena

Samsung Galaxy S10 Plus Repair

verified purchase

02.08.2021

Excellent service. The technician explained to me that he might not be able to fix the problem and what to do if that happened so I appreciated him being up front about that. But in the end, he fixed it and now it...

DIANA B. / Pasadena

Samsung Galaxy S9 Plus Repair

verified purchase

01.25.2021

I was pleased with how promptly the work was done and my phone looks like new!

ANDREW D. / Pasadena

Samsung Galaxy S10e Repair

verified purchase

01.23.2021

I was BEYOND satisfied. Great, great folks!!!

STEVE B. / Pasadena

iPhone X Repair

verified purchase

01.23.2021

They pulled off a miracle. And, did it within about 4 hours of time.

GAIL R. / Pasadena

Samsung Galaxy S9 Repair

verified purchase

01.21.2021

Problem was fixed same day, although it took about 5 hrs. Undersatndable.

XOCHITL R. / Pasadena

iPhone 6 Repair

verified purchase

01.19.2021

Outstanding customer service

DENNIS B. / Pasadena

iPhone X Repair

verified purchase

01.12.2021

I was extremely happy with the repair and the courteous and prompt service I received. I really appreciated Adams knowledge and efficiency concerning the repair of my I phone X

ORION I. / Pasadena

Device Repair

01.10.2021

Love this place, Adam was extraordinarily helpful!

SUSAN P. / Pasadena

iPhone 8 Plus Repair

verified purchase

01.08.2021

Very friendly & helpful staff. Repairs were done faster than expected.