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I was clearly communicated expectations about my device throughout the repair process.
Was the staff courteous and helpful throughout my repair process?
My device functions and feels as good or better than expected after my repair
Whether you had a stellar experience or you think there’s room for improvement, please let us know. We value your experience at uBreakiFix above anything else. We want to hear from you!
Michelle explained the entire process to me when I dropped my device off, letting me know the different things she would try to fix the problem. I was kept informed throughout the process, and the repair was done...
Superb service and iPhone fixed less than time estimated at checking. Customer service is great
Great experience. Friendly staff, affordable pricing. Broke my phone screen and they had it repaired within in a few hours. (And installed a new battery as well). Highly recommend.
Outstanding Service Very Professional Crew
The problem with my iPad was a motherboard and could not be corrected by ubreakifix. There was no charge for the evaluation.
quick and courteous service
Rep was polite and informative. Problem was repaired in just a few hours. Pricing is competitive. Always a pleasure to deal with Asuncion even when I elect not to have service suggested.
The lady did as she said she would. Very kind snd patient.
Friendly staff Quick service Repair is excellent
I thought my front screen was cracked. Turns out it was not, but rather the film was scratched. Repair was zero cost; professionally handled the whole process. Daniel checked my phone/tested & turns out my 'drop'...
Courteous knowledgeable Associates
Michelle is an exceptional representation of Asurion. From phone contact through picking up my laptop Michelle treated me as if I were her only customer.