Whether you had a stellar experience or you think there’s room for improvement, please let us know. We value your experience at uBreakiFix above anything else. We want to hear from you!
It took longer than expected. The last time I called in, the person I was speaking to did not know how to put me on hold and proceeded to discuss my repair with someone within my hearing. He wasn't actually rude bu...
Knowledgeable and friendly staffs
The only hiccup was the delay in receiving my device and the cloudiness around when it might be getting in. The team was helpful and courteous any time I called to check in, but on a broader scale, more information...
Great service, a bit slow. Could use more staff at busy hours
Phone was fixed. No questions
I gave 4 stars because they told me part came in . I went to have part put in and it took 3 hours for completion. It was busy but that i quite an unusual wait.
very fast and efficient
would probably be 5 except had an appointment for 11am on Sunday with email confirmations but you didn't open until 12. kinda frustrating with travel and all.
Honestly, everything was fine. Price was reasonable and it was fixed quickly. My only negative is that I came in for my appointment but they didn't have the adhesive kit in stock. So I came back, dropped my phone of...
It took a long time because it's an old device and deference was given to first responders, but in the end the iPod was repaired even though the first part they got was defective. Thank you very much!
Performance/ Quality/Timing best in NYC
Great communication. My sons ps4 hdmi port broke and they were able to fix it quickly.