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I was clearly communicated expectations about my device throughout the repair process.
Was the staff courteous and helpful throughout my repair process?
My device functions and feels as good or better than expected after my repair
Whether you had a stellar experience or you think there’s room for improvement, please let us know. We value your experience at uBreakiFix above anything else. We want to hear from you!
Such good service only thing that could have been better was the time it took to fix
They help me out in a desperate time I needed my phone fixed asap and they did it
Anthony did an amazing job on my repair and handling all of my questions and concerns. He was very responsive and eager to help me fix my laptop. He walked me through the process of the battery replacement and gave...
Great service. I will definitely recommend them to anyone who needs phone repair.
Came in with a dust problem on charging port, expect to pay a minimum $50 fee, they fixed it for free. Everyone at the store super nice and helpful - waaay different than most retail stores in NYC.
It would have been nice to know about having to do a factory reset in advance.
After restarting the fingerprint scanner did not work initially.
Manager Yoshi is the man! Went the extra mile. got it done!
Yoshi was excellent. Courteous, knowledgeable, efficient. Tremendous care taken.
Nick was very thorough and had excellent customer service. He explained in detail in a manner that I could understand and he fixed my phone quicker than the expected time. Thank you Nick, for everything!
Too many to get them all in here - Google Fi made this entire process nearly impossible, and Yoshi was able to cut through alllllll of it with a couple pieces of knowledge and questions that let me control which lo...
Solid work and fast service. Friendly staff thumbs up
The part was in stock and the repair went smoothly.